Events Coordinator Clerk Grade: 5/6 Annual Salary Range: $99,938 - $110,271 per annum plus superannuation Work Type: Temporary (to 17 July 2026, with possibility of extension), Full-time Location: Hybrid, principally in-office location at McKell Building Exciting opportunity in Stakeholder Engagement and Events team at the Department of Customer Service (DCS). Support and coordinate a range of event-related activities and stakeholder engagement services including preparation of presentation materials, stakeholder information, issues management and digital strategies to support the achievement of organisational objectives. We’re looking for an organised, proactive and experienced Event Coordinator to support the Stakeholder Engagement and Events team within the Policy, Strategy and Governance Division. This temporary opportunity offers the chance to play a key role in delivering impactful external-audience-facing events to support DCS and NSW Government priorities. In this role, you will coordinate multiple concurrent events. You will collaborate with diverse stakeholders to develop communication materials, manage issues and deliver high quality in-person, hybrid and online events. You will leverage technical platforms including Swift Digital, Slido, MS Teams and other engagement tools to support seamless event coordination and communication. You will work in a high-performing team support the achievement of business objectives. To be successful in this role you will demonstrate: strong organisational and event coordination skills experience managing diverse stakeholders with professionalism and clarity ability to work independently and in a team environment attention to detail and commitment to polished, accurate communications experience with event delivery tools, including Swift, Slido, and virtual event platforms flexibility, resilience and a collaborative mindset. Key accountabilities include: Plan, coordinate, and deliver in-person, online and hybrid events for a variety of internal stakeholders to support organisational priorities. Develop and deliver polished event briefs, video presentation content and communications that effectively convey key messages across multiple channels. Liaise with internal stakeholders to understand event objectives, logistics and content requirements, ensuring alignment with business outcomes. Manage multiple events simultaneously, balancing competing deadlines, changing priorities and short turnaround times. Use digital engagement tools (including Swift, Slido, MS Teams and other platforms) to support event registration, live audience engagement and reporting. Prepare and maintain operational resources, including event day folders, staff briefs, run sheets and supporting materials. Coordinate communication collateral and stakeholder information to meet engagement needs and ensure quality and consistency. Update dashboards and reports, evaluate communications and events to inform continuous improvement. Develop guidelines and protocols for communication materials, ensuring compliance with organisational standards and accessibility requirements. Collaborate with internal teams, including communications, design, technology and business areas to support seamless service delivery. What we need from you: Attach an up-to-date resume and a brief cover letter outlining how your skills and experience align to the role. Please note this is not a comparative recruitment process, a talent pool will not be created. Salary Grade 5/6, with the base salary for this role starting at $99,933 base plus superannuation Click Here to access the Role Description. For enquiries relating to recruitment please contact Meg Rapley via Meg.Rapley@customerservice.nsw.gov.au. Visit the Capability Application Tool to prepare for the recruitment process by accessing practice application and interview questions based on the focus capabilities listed in the role description. Closing Date: Friday 17 April 2026 at 9:59am Careers at Department of Customer Service A career at the Department of Customer Service (DCS) gives you the opportunity to help improve government services and be part of reform that benefits people across NSW. We are focused on delivering excellent customer service, digital transformation, and regulatory reform. Come join us and influence the future of our great state. Belong in our diverse and inclusive workplace The strength of our workforce lies in its diversity and embracing difference, while the key to our success is leveraging the contributions of employees with different backgrounds and perspectives. You can view our full diversity and inclusion statement here. We want you to bring your best self to this application process. If you have any support or access needs that may require adjustments to allow you to fully participate in this selection process (including an alternate format of the application form) please contact Meg.Rapley@customerservice.nsw.gov.au or 02 9494 8351. For more information, please visit Information on some of the different types of disabilities Information on adjustments available for the recruitment process