Internal Sales & Operations (Industrial)
Location: Queanbeyan
Employment Type: Permanent, Full-time
Recruiter: Randstad Canberra
About the Role
Randstad Canberra is partnering with a well-established, family-owned business in Queanbeyan to find a proactive Sales and Operations Coordinator.
In this permanent, full-time position, you will be the backbone of the internal sales team. This role is about providing genuine customer service, supporting daily operations, and helping the branch run smoothly. Our client offers flexible start times and the opportunity to earn bonuses when team targets are met.
What You Will Do
Your day-to-day focus will be on supporting customers and coordinating internal workflows:
* Customer Support: Handle incoming leads and enquiries, providing practical guidance and recommending the right product solutions in the industrial/trades space.
* Relationship Building: Nurture long-lasting relationships with current customers to ensure they receive excellent service and ongoing support.
* Operations & Administration: Manage data entry, process orders, and facilitate workflow distribution through the company's operating system.
* Team Collaboration: Work closely with the wider team to support daily operations and help the branch meet its shared goals and KPIs.
* Opportunity Spotting: Keep an ear to the ground for new business opportunities or ways to better support existing clients.
About You
You don't need to be an aggressive salesperson for this role; we are looking for a reliable coordinator who understands the industry and values great service.
* Experience: Background in internal sales, operations, or customer service, ideally within the trades or industrial sector.
* Communication: Great interpersonal skills with a knack for building genuine rapport with tradespeople and industrial clients.
* Organisation: Highly dependable and organised. You can juggle multiple tasks and handle data entry without letting the quality of your customer service slip.
* Attitude: Proactive, accountable, and comfortable working independently while still being a collaborative team player.
How to Apply
If you are looking for a steady role where you can build great relationships and keep operations running smoothly, we would love to hear from you. Click 'Apply Now' to submit your resume, or contact Randstad Canberra for a confidential discussion about the role.
At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.