OverviewCustomer Support Engineer – Perth AustraliaWe are now seeking an experienced Customer Service Engineer to be based in Perth.
This is a fantastic opportunity to join a market-leading company in a key customer-facing position that is growing.Job Description (includes but not limited to)Based in Western Australia, you will be a member of 17 Engineers nationally responsible maintenance of XRF, XRD and SPE instruments across Australasia such as:Installation, commissioning and calibrationPreventative maintenance work on instrumentsResponding to breakdown calls as requiredOn call and Weekend work may apply.
This role involves extensive travel, at least 80% of your time both within Perth, remote mine sites and interstate, is the norm of this role, Occasional overseas travel may also be required.
Responsibilities
Installation, commissioning and calibration of XRF, XRD and SPE instruments
Preventative maintenance on instruments
Responding to breakdown calls as required
Extensive travel within Perth, remote mine sites and interstate; on-call and weekend work may apply
Job Requirements
5+ years of field service experience
Advanced Diploma or above in Electronics; strong electro-mechanical skills
West Australian serviceman's radiation safety license would be an advantage
IT literate
Ability to travel at short notice
Passionate about customer service
X-ray fluorescence, X-ray diffraction or neutron analysis experience would be an advantage
We Offer
Working in an organization dedicated to excellence
Salary dependent on experience, education and skill
About us - Malvern Panalytical, Micromeritics and SciAps
Together we are a powerful and highly complementary combination of market leading technologies.We are the toolmakers for the world's most innovative companies, academic institutions, and government laboratories.
We are their partners in discovery.
Malvern Panalytical instruments analyze the chemical, physical and structural nature of materials, from proteins to polymers and semiconductors to minerals.
Our leading technologies measure particle size, shape, concentration and zeta potential, biomolecular interactions and stability, elemental concentrations and crystallographic structure.
Micromeritics manufactures systems for the characterization of particles, powders, and porous materials for a wide- range of end markets including catalysts, chemicals, building materials, clean-tech and battery.
Our leading technologies measure surface area, porosity, density, adsorption and particle activity.
SciAps specializes in portable X-ray fluorescence (XRF), laser-based (LIBS) and near-infrared (NIR) analyzers to measure any element in any environment.
SciAps is the Center of Excellence for our handheld instruments.
We have a global footprint with R&D; and manufacturing sites in North America, Europe, and Asia.
We are more than 2,500 employees in a customer-focused organization with sales and service offices in 20 countries, all committed to delivering expert and responsive customer support.
Part of Spectris plc, a publicly traded FTSE 250 company, Spectris combines precision with purpose, delivering progress for a more sustainable world.
Precision is at the heart of what we do – our leading, high-tech instruments and software equip our customers to solve some of their greatest challenges to make the world cleaner, healthier and more productive.
Malvern Panalytical, Micromeritics & SciAps – Your Partners in Discovery
Malvern Panalytical, Micromeritics and SciAps, part of the Spectris Group, are committed to a diverse and inclusive culture where everyone can thrive and achieve a fulfilling career.
We encourage applications from underrepresented individuals and people with diverse backgrounds.
Although we always select the most qualified applicant for each role and make all decisions without regard to race, sex, age, or any other protected class, we are an inclusive, equal chance organization that prizes diversity.
Your unique perspective is important to us.
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