Nightshift Receptionist – MOM Darwin Hostel
Join the team at MOM Darwin, one of the Northern Territory’s largest and most vibrant hostels, as our Nightshift Receptionist during our quieter wet season period! We’re looking for a reliable, friendly, and self-motivated individual to help keep the hostel running smoothly overnight and ensure our guests have a safe and comfortable stay.
Key Responsibilities:
* Deliver exceptional customer service during late check-ins, check-outs, and guest inquiries.
* General cleaning duties during quieter periods over the wet season.
* Monitor security systems and ensure the safety and well-being of guests and property.
* Manage front desk operations, including phone calls, emails, and reservations.
* Respond confidently to emergencies and follow hostel protocols when required.
* Work independently and make sound decisions in the absence of supervision.
* Adapt to a dynamic environment, handling challenges with professionalism and calm.
Skills & Experience:
* Previous experience in a night or front desk role (preferred but not essential).
* Strong communication and problem-solving skills.
* Excellent customer service and professional demeanour.
* Comfortable working autonomously and managing time effectively.
* Familiarity with hotel systems is desirable, but training will be provided.
Why Join MOM Darwin?
You’ll be part of a fun, supportive, and international team helping travellers make the most of their stay in the Top End. This role is ideal for someone seeking stable night work. Flexible 7-day rotating roster.
Hiring for full-time and part-time candidates. Long-term employment contract for the right candidate.
Location: MOM Darwin Hostel, Bar and Cafe
Hours: 11pm - 7am
Commitment: Minimum 6 months
Job Types: Full-time, Part-time, Permanent, Casual, Temp to perm
Contract length: 6-12 months
Pay: $32.31 – $45.23 per hour
Expected hours: 16 – 40 per week
Ability to commute/relocate:
* Darwin NT 0800: Reliably commute or planning to relocate before starting work (Preferred)
Work Authorisation:
* Australia (Required)
Location:
* Darwin NT 0800 (Preferred)
Work Location: In person