Closes: 09 December 2025
Classification: Senior Officer Grade C
Salary: $125,344 - $134,527 plus superannuation
Position No: ORY
Directorate: Canberra Health Services
Advertised (Gazettal date): 27 November 2025
Contact Officer: Megan Crombie on or
What can we offer you:
* Competitive pay rates and excellent working conditions within a tertiary hospital.
* Salary Packaging with many options that provide full fringe benefits tax concessions.
* Flexible working conditions.
* Access to Employee Assistance Program.
* Access to onsite Physiotherapists.
* Onsite cafes, staff cafeteria, pharmacy and gift shop.
* Up to $12K reimbursement of relocation expenses for interstate candidates (subject to review and approval).
About the Role:
The Decision Support Unit (DSU) operates under the leadership of an Executive Group Manager, who reports directly to the Chief Financial Officer within Canberra Health Services (CHS).
The functions that make up the DSU are critical to the production of accurate, reliable and accessible information for CHS to use to inform both operational and strategic decision making.
There are seven teams providing expert advice or services across several key domains of the CHS system and operations:
* Business Intelligence Analytics
* Business Management Unit
* Chief Digital Health Information Officer
* Chief Technology Officer (CTO) & ICT Team
* Costing & Performance
* Data Quality, SNAP and Health Information Services (NCH)
* Health Information Services (TCH)
DSU Objectives:
The Decision Support Unit provides analytical, business, and information support to all areas of Canberra Health Services. The unit aims to assist the organisation in achieving improved performance against the agreed organisational goals.
This is undertaken through a cycle of setting performance targets, monitoring and managing performance and providing actionable intelligence across multiple business domains where performance varies from expectation.
Support the DSU provides to CHS includes performance reporting, data extraction, funding revenue analysis, patient costing, benchmarking, research support, ICT and Health Information Services.
By providing expertise and services across the ICT, data and health information landscape, the DSU ensures access to meaningful, reliable, consistent, and sustainable information, thereby enhancing decision-making and to support the provision of high-quality health care throughout the organisation.
The DSU also provides supports the interface between CHS and the Digital Health Record (DHR) application.
Unit overview:
The Business Intelligence team drives and supports CHS business areas with operational and strategic performance and planning.
This is done through a suite of performance reporting in line with external reporting obligations for accountability purposes, as well as operational data reports and clinical benchmarking to evaluate and enhance service design and delivery.
Working with the various business units who have a variety of data literacy levels across CHS to enable their success in accessing timely, accurate data for their areas operational and strategic performance needs, as well as assisting research with data.
Business Intelligence also co-ordinates with Health and Community Services Directorate on external data releases, including media requests, ministerial briefings, national submissions, and federal funding schedule agreements.
Reporting to the Director within the Business Intelligence team in the Decision Support Unit (DSU), the Analyst will support senior executives, clinicians and staff within selected Divisions within Canberra Health Services through the provision of information about the operations of the health service.
For more information regarding the position duties click here for the Position Description.
Please note prior to commencement successful candidates will be required to:
* Undergo a pre-employment National Police Check.
* Comply with Canberra Health Services Occupational Assessment, Screening and Vaccination policy.
Note: This process may be used to appoint to future vacancies over the next 12 months.
Applications submitted via an agency will not be accepted for this position.
For more information on this position and how to apply "click here"
Canberra Health Services (CHS) is focussed on the delivery of high quality, effective, person centred care. It provides acute, sub-acute, primary and community‐based health services, to the Australian Capital Territory (ACT) and surrounding region. More information can be found on the CHS website.
Our Vision: creating exceptional health care together
Our Role: to be a health service that is trusted by our community
Our Values: Reliable, Progressive, Respectful and Kind
CHS is committed to workforce diversity and to creating an inclusive workplace. As part of this commitment, we welcome applications from all diversity groups. Aboriginal and Torres Strait Islander peoples, people with disability and people who identify as LGBTQIA+ are particularly encouraged to apply.
The new state-of-the-art Building 5 is now officially open at Canberra Hospital. This 44,000sqm, nine-storey facility, the largest healthcare infrastructure project in the Territory's history, delivers cutting-edge acute clinical services. Building 5 seamlessly integrates with existing campus buildings, ensuring smooth public access, patient transportation, and efficient logistics.
LI-DNI
Career interest categories:
Administration and Governance
Healthcare, Medical and Allied Services
Leaders and Senior Management