Job Title: Evaluation Specialist
We are seeking a highly skilled Evaluation Specialist to join our team. The successful candidate will be responsible for investigating, assessing and determining matters related to service delivery.
Main Responsibilities:
* Process licensing, insurance and dispute management matters in accordance with delegation.
* Undertake performance audits of contractors and certifiers, investigations of breaches of legislation, and prepare reports and recommendations.
* Conduct research for cases and projects.
* Represent the department in promotional and educational activities.
* Participate in planning and change management activities, making recommendations for improvements.
* Gather industry intelligence to ensure proactive service delivery.
* Undertake general administrative duties and support communication across the department networks.
* Provide exceptional customer service to staff and external customers.
* Manage cases using research, decision-making, planning and report writing skills.
* Apply, interpret and provide advice on legislation and policy.
Requirements:
* Degree in Law or equivalent qualification.
* Strong research and analytical skills.
* Excellent communication and problem-solving skills.
* Ability to work independently and as part of a team.
* Proficiency in Microsoft Office.
Benefits:
* Three-month contract with potential for extension.
* Toowoomba location.
* Opportunity to work with a dynamic team.
How to Apply:
Please submit your resume in Word format.
Contact Alison Detaille on 07 3230 0038 for more information.
Job Reference: 597899