We are seeking a professional to fill the role of Sleep Apnea Specialist.
Key Responsibilities:
* Initial point of contact for both new and existing clients, providing comprehensive support and guidance.
* Conducting diagnostic evaluations, including titration studies, to identify sleep-disordered breathing in patients.
* Offering expert advice on CPAP equipment, setup, and ongoing service requirements to ensure optimal patient outcomes.
* Providing follow-up appointments for newly diagnosed patients and ongoing support for existing patients, promoting continuity of care.
* Educating patients and their families about sleep disorders, evaluation procedures, and available treatment options to empower informed decision-making.
* Collaborating with healthcare professionals and service providers to deliver seamless patient care.
* Promoting and upselling our product range and services to maximize revenue opportunities.
* Maintaining and sterilizing clinic equipment to ensure a safe and clean environment for patients.
To be successful in this role you will need:
* Previous experience in a retail, healthcare, or sales environment.
* Exceptional communication skills to effectively interact with diverse stakeholders.
* Independent clinic management capability to oversee daily operations.
* Broad experience with customer service across all stages of customer interaction.
* Proficiency with Google Suite applications to streamline workflow and enhance productivity.
* Keen interest in CPAP therapy and sleep medicine disciplines to stay up-to-date on industry developments.
* Strong organizational and administrative skills to prioritize tasks and manage multiple responsibilities.
About Our Opportunity:
A world leader in gases, technologies, and services for Industry and Health is looking for talented individuals to join their team. With a presence in 78 countries and approximately 64,500 employees, we serve more than 3.8 million customers and patients worldwide.