Overview
Operations Supplier Management (OSM) plays a central role in managing FSG's relationships with key third-party service providers across EMEA, Asia, and Australia. The team ensures these partners deliver high-quality service while adapting to the changing needs of the business and its clients.
OSM is a collaborative, forward-thinking group that tackles everything from resolving issues in complex fund structures to negotiating with suppliers and driving strategic initiatives. The work is varied, impactful, and deeply connected to the broader goals of the COO Group.
Team members engage with global governance, risk, and compliance efforts, and use tools like AI and automation to improve oversight. There's regular interaction with senior stakeholders in Legal, Product, and Compliance, and a strong culture of challenging norms, leading change, and supporting career growth.
Your experience and skills
* Background in supplier management or procurement, ideally within financial services
* Knowledge of operational and enterprise risk, audit, and regulated environments
* Familiarity with fund operations and corporate sourcing
* Experience with supplier oversight tools, risk registers, and global outsourcing frameworks
* Strong stakeholder engagement and communication skills, with the ability to simplify complex ideas and build trust across teams
* Skilled in reporting, collaboration, and influencing outcomes across global time zones
* Analytical and proactive, with a problem-solving mindset and strategic thinking
* Comfortable using technology and AI to improve processes and drive innovation
* Tertiary qualifications in business, finance, risk, or related fields (preferred)
Key responsibilities
* Oversee key suppliers across regions, focusing on back and middle office support
* Maintain supplier agreements, SLAs, and fee schedules with internal stakeholders
* Lead performance reviews and benchmarking to ensure service quality and strategic alignment
* Manage supplier due diligence, including site visits and reporting
* Present supplier insights to boards and committees, ensuring regulatory compliance
* Represent supplier oversight in strategic and regulatory initiatives
Governance & Risk
* Conduct supplier risk assessments aligned with sourcing policy and best practices
* Monitor risk profiles and ensure ongoing due diligence
* Maintain supplier data and compliance with regulatory registers
* Collaborate with Risk and Compliance teams to align with global frameworks
* Report supplier-related risks and controls to governance forums
Stakeholder Engagement
* Act as a key contact and escalation point for supplier issues
* Support Supplier Business Owners with risk and service management
* Contribute to governance frameworks and documentation
* Facilitate training on supplier risk and service management tools
About us
Powering possibilities
At First Sentier Group, we believe it is our responsibility to help clients achieve the financial freedom they desire, unlocking a world of possibilities.
We support our distinct affiliate investment teams to deliver meaningful investment outcomes. By combining their specialist investment knowledge with our global support, we create an innovative and agile operating model designed to effectively respond to our clients' needs.
We pride ourselves on our client-centric approach, ensuring we are all working towards achieving our clients' goals and enhancing their possibilities for the future, while continually striving for better.
Our success relies on our ability to deliver outstanding client outcomes, supported by our culture and an efficient, sustainable and scalable business. We are committed to investing in our people to ensure we attract, develop and retain the talent to deliver these outcomes, guided by our vision, purpose and values.
* Care: we care about our clients, society and each other.
* Collaboration: we collaborate to deliver the best solutions.
* Openness: we are open with each other, and to different ways of thinking.
* Dedication: we are dedicated to being experts in our respective fields.
Why work with us
Working at First Sentier Group gives you access to a growing, values-led organisation with competitive pay and industry-leading benefits including:
* Flexible working and a gender-neutral parental leave programme that provides 26 weeks' paid leave in every region
* Global collaboration, international mobility and the opportunity to build your career in different markets
* Employee-driven charitable foundation allows our people to give back in their local communities through donation-matching and paid volunteering days
* Access to learning and development opportunities including in-house training and external programs
Corporate Sustainability & B Corp
We are committed to ensuring that as a firm, we are contributing to building a sustainable economy and society by improving our environmental, social and governance standards and holding our own business to the same standards that we expect of the companies that we invest our clients' capital in; and by doing so, reinforcing our position as responsible investors. Find out more at this page: Corporate Sustainability
In 2022, First Sentier Group became a globally certified B Corp. B Corp Certification provides a framework that we can use to effectively assess our operations against high standards from an environmental, social and governance point of view, as well as to identify areas where we can enhance and improve. Based on the B Impact Assessment, First Sentier Group earned an overall score of 107.2, as of November, 2022. Find out more at this page: B Corp Certification
Our commitment to Diversity, Equity & Inclusion (DE&I)
At First Sentier Group, we value the different experience, ideas and perspectives that our people bring to the work they do. We are committed to fostering an inclusive and equitable culture where diversity can thrive. We believe this leads to better outcomes for our people and our clients, and it's the right thing to do.
We provide equal employment opportunities to applicants regardless of race, religion, sex, sexual orientation, gender identity or expression, disability, age, family status, or any other category protected by law.
Application & Interview Process
* The format of the interviews will be explained throughout the recruitment process.
* If you require any workplace adjustments throughout the recruitment process or as part of the role, please let us know so we can support you.
Seniority level
* Mid-Senior level
Employment type
* Full-time
Job function
* Finance
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