Overview
About the Company: We have partnered with a multi-boutique funds management business that offers best-in-class, carefully selected specialist investment management across multiple asset classes to institutional, sophisticated and retail investors.
Role Overview
Responsibilities
* Functional Support: Assist users in optimizing their use of tools like SharePoint, Power Automate, Power BI, Office 365 Suite, Co-Pilot, OneNote, and Project Management tools.
* Knowledge Sharing: Foster a culture of knowledge sharing by creating and distributing content that helps users maximize their productivity with the technology available.
* Application Expertise: Stay up-to-date with the latest features and updates in their technology stack to provide informed support and training.
* Productivity Enhancement: Work closely with users to identify areas where they can be more productive, offering tailored solutions and support.
Required Experience
* Background in Help Desk Support: A solid foundation in help desk or technical support with a passion for assisting and empowering users.
* Training Experience: Comfortable delivering training sessions and creating educational content for users of varying skill levels.
* Documentation Skills: Ability to write clear, concise, and user-friendly documentation.
* Self-Starter: A mature individual who knows what they want from their role and is capable of working independently.
* Communication Skills: Excellent communication and interpersonal skills, with a knack for making complex concepts accessible to users.
* Adaptability: Ability to quickly learn and adapt to recent tools, including the upcoming Portfolio Management System.
Benefits and Perks
* A dynamic work workplace where your contributions will have a direct impact.
* Opportunities for qualified growth and development.
* A supportive team that values collaboration and innovation.
* State of the Art Office with Riverfront Views.
* Bonuses based on company performance.
* Proper Coffee Machine and a Pod Coffee Machine.
* Travel Opportunities - Stay in 5-Star Hotels.
* WFH Flexibility.
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