Job Description
- Performs services and treatments such as facial treatments, body treatments, body massages including aromatherapy massage, deep muscle massage, and any other Spa treatment offered.
- Liaises with all other practitioners, therapists, receptionists and hotel colleagues to ensure a harmonious and peaceful workplace.
- Acts responsibly at all times in relation to personal safety along with the safety of colleagues and guests of the spa.
- Builds rapport with guests, actively establishing genuine emotional connection to create a loyal clientele.
- Maintains and proactively updates own knowledge of all treatments, wellness journeys and any current promotions.
- Recommends wellness-inducing lifestyle practices, as well as home care (retail) to guests following a thoughtful evaluation of their wellbeing based on Consultation Form and observations made during treatment.
- Utilises basic functionality of Spa software, such as looking into appointments and guest profiles.
- Ensures preferences and relevant medical conditions are constantly updated on guest’s profiles.
- Maintains fluid and regular communication with Lead Therapist and Spa Manager.
- Maintains an understanding of the functions of other departments and how these interlink with the spa.
📌 Spa Therapist
🏢 Sofitel
📍 Sydney