Fulltime Position
Fixed Term 12 Months Contract
1EFT
Role Overview:
The Policy and Procedure Lead – Support at Home is responsible for critically interpreting Commonwealth aged care legislation, the Support at Home Program Guidelines, provider obligations and regulatory instruments, and translating these requirements into clear, practical, and operational work practices for Alpine Health. The role ensures that organisational systems, policies, procedures and frontline practices are demonstrably aligned with the Support at Home program guidelines, the Aged Care Act 1997, the Aged Care Act 2024, and the Strengthened Aged Care Quality Standards. This position plays a pivotal role in bridging regulatory requirements and day-to-day service delivery, ensuring that program rules are operationalised into compliant, consistent and auditable work practices across Support at Home
Key Responsibilities:
* Analyse and interpret Support at Home Program Guidelines and related legislative instruments, identifying operational implications for Alpine Health.
* Translate program requirements into structured, step-by-step work practices, procedures and tools that align directly with guideline intent and compliance obligations.
* Develop workflow maps that clearly demonstrate how operational practices meet specific guideline and standard requirements.
* Ensure all developed procedures include traceable links to relevant sections of legislation, standards and program rules.
* Conduct gap analyses between existing practice and updated program guidelines, and lead remediation planning.
* Provide interpretive advice to leadership on complex regulatory requirements and their operational impact.
* Assist in translating policy and legislative requirements into accessible, practical guidance materials, tools, and training resources to support consistent implementation by Support at Home staff.
Essential:
* Demonstrated high-level analytical ability to interpret complex program guidelines, legislation and regulatory frameworks and translate them into practical, implementable work practices.
* Proven experience aligning operational processes with compliance frameworks in aged care or health services.
* Ability to interpret and operationalise the implementation of legislation
* Tertiary Qualification in Quality Auditing, Clinical Governance, Compliance or Risk Management.
* Strong written communication skills, with ability to produce clear, and user-friendly policies, procedures and operational guidance
* Strong document management and governance experience
Our Region:
* Alpine Health comprises three multi-purpose health services across the stunning Alpine Region of Northeast Victoria.
* We are in the heart of Alpine country and boasts skiing, scenic walking/hiking trails in our local area, including the majestic Mt. Hotham and Falls Creek.
* We are close to world class Gourmet Food and Wine Region, including King Valley, Rutherglen, Glenrowan and Milawa Gourmet regions.
* We are only 40-60 minutes form the regional centres of Wangaratta and Albury Wodonga.
The successful applicant will benefit from:
* Competitive remuneration, novated leasing and full salary packaging benefits Available. If you have relocated permanently, you may also be able to substantially increase your take-home pay by salary packaging some or all of your relocation costs.
* 5 weeks annual leave
* Option to be able to swap any existing public holiday to another religious holiday or day of significance of your choice.
* Employee Assistant Programs (EAP)
* Support for our diverse workforce
Applying for the role:
* Enquiries can be made via
* A PD for this role can be downloaded below or at Jobs | Alpine Healthrg.au/careers/jobs/
* Please submit your application including a resume and cover letter addressing the Key Selection Criteria in the Position Description.
* All additional documents can be uploaded within the application after filling in the key criteria.
* Applications are assessed upon receipt & close 19 April 2026
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