The Coffee Club Goulburn is hiring a Casual/Temporary hours Allrounder Barista role in Goulburn, NSW. Apply now to be part of our team.
Primary Purpose
As a Barista & Coffee Specialist at The Coffee Club, your primary purpose is providing an amazing coffee experience to deliver consistency across our national chain. You will champion The Coffee Club's commitment to delivering exceptional coffee, ensuring the highest standards of coffee quality and service are maintained. Your role is crucial in upholding our reputation as a leading coffee destination, ensuring every cup reflects our passion for quality and the unique experience we offer to every customer.
Position Specification:
Key Competencies:
• Monitor and uphold TCC Coffee quality, ensuring all coffee you serve meets TCC's stringent standards
• Maintenance and OHS: Uphold the highest standards of workplace health, safety, and cleanliness
• Be an active part of our sustainability efforts, ensuring your actions adhere to our standards as an environmentally responsible organisation.
Duties include:
• Making of all beverages (including supplying, dispensing, or mixing of liquor, coffee, tea, frappes and other beverages) as per The Coffee Club Manuals
• Detailed product knowledge of all menu items as per The Coffee Club Manuals
• Taking customer orders and receipt of monies
• Detailed knowledge of the POS system
• Adding value and generating sales through upselling and second selling
• Meet company Food & Beverage hygiene under general supervision – Grade 2
• Undertaking general waiting duties of both food and/or beverage, including delivering meals
• Replenishing & rotating of stock under general supervision, polishing and wrapping cutlery
• Ensuring all customer areas are always kept clean and orderly
• General store cleaning (using cleaning schedules)
• Ensuring that coffee preparation area is always kept clean and orderly
• Cleaning and maintaining equipment (i.e. coffee machine, grinder)
• Some incidental duties of a lower-level F&B; classification (i.e. including washing dishes and tidying dish area, removing plates, cleaning tables), however, this would not be a significant proportion of the duties.
Key Performance Indicators:
• Demonstrated commitment and passion to their role and the products that they create.
• Adhering to all of The Coffee Club standards, procedures and policies focussing on the maintenance and delivery of TCC’s espresso recipe for consistent quality in every cup
• Deliver on speed of service expectations, whilst maintaining quality
Weekend and Christmas availability is mandatory.