Customer Service Officers - Collections (-----77) Perth, AustraliaCash Converters is Australia's largest second-hand retailer with affordable personal finance solutions, giving our customers the freedom of choice.At CashiesResponsibility - We are clear, honest, and authentic.Perseverance - We show up with grit and determination.Equity - Everyday people helping everyday people.Potential - We innovate and we grow.Community - We do extraordinary things when we do it together.Our Perth Office is looking for a Full time Customer Service Officer to join our team.About the roleBe the first point of contact for our customers via phone and emailEnsure that account notes are updated accurately to reflect all activity on a customer's accountProvide excellent customer service at all times when trying to find the best possible solution for customersWork towards KPI's and goals to help drive the desired customer and business outcomesCollaborate with and contribute to a positive teamAbout youEffective written and verbal communication skillsExcellent interpersonal skillsOutstanding attention to detail and organisational skillsAbility to work autonomously, as well as part of a teamWhat's on OfferExclusive access to 'Cashies Rewards' featuring discounts and cash-back offers from over 400 retailers.Monday to FridayTraining Provided with real career development opportunities.Salary Packaging for a Novated Car lease available.Health Insurance Discounts30% In-store Discount.Plus, access to our Wellness Activities: Move, Munch, Money and Mind.We will start shortlisting for this position right away!
So, keep your phone nearby!
You could be hearing from us soon.
Founded in 1984 in Victoria Park, WA, Cash Converters has proudly grown from a humble homegrown Australian business into a leading name in the retail, pawnbroking, and personal finance industry.
Over the past four decades, we've expanded our reach, celebrated 40 years of success and become an ASX-listed international company operating in 15 countries.Cash Converters supports diversity, inclusion and equal opportunity.
We encourage people of all cultures, backgrounds, gender, age, sexual orientation.
#J-18808-Ljbffr
📌 Customer Service Officers - Collections
🏢 Cash Converters
📍 Perth