Assistant Store Manager Various roles, Newstead, Noosa, Maryborough, Toowoomba, Bundaberg Location: VICCompany: OptusType: Full TimeJob ID: 164866Date: 23 April :17 PMDrive connections that matter in every moment.Optus is more than just a telco - we're a team of passionate and supportive people defining the future of service excellence, one extraordinary customer experience at a time. Our 6,000+ team members embrace a 'yes' mindset, ensuring Australians enjoy closer friendships, stronger teams, deeper partnerships, and bigger breakthroughs. We foster a community that thrives on challenging itself and changing the game, building strong networks and long-lasting relationships through lively collaboration, unwavering support, high flexibility, and daily optimism.We are seeking a conscientious Assistant Store Manager to join our team and help create lasting customer experiences at stores in Central and South Queensland, including:NewsteadMaryboroughToowoombaYou will be the heartbeat of our store, working alongside the Store Manager to elevate customer satisfaction and boost team performance.Your day-to-day responsibilities include:Leading and inspiring: Coach, mentor, and develop your team to shine.Managing operations: Ensure the store runs smoothly, remains welcoming, and maintains positive energy.Customer service: Resolve inquiries with patience and professionalism, leaving customers satisfied.Training: Support onboarding and equip new team members to deliver exceptional service.What makes you a great fit?Experience in retail and innovative practices.Mastery in customer service as an art form.Strong problem-solving skills and decision-making ability.Results-driven, charismatic, and collaborative team supporter.Perks at Optus include:Competitive salary of $80,000 on target total cash (including Super & commissions).Monthly credit of $80 and 25% off Optus products, plus discounts at over 400 retailers.Opportunities to develop skills through Optus U's micro-credentials.Participation in employee networks and diversity initiatives.Access to free counselling and support services, 24/7.Flexible working arrangements-discuss options with us.Even if you don't meet 100% of the requirements, we encourage you to apply-growth and development are part of our journey.Optus values diversity and is committed to providing an inclusive application process. For accessibility support, contact or call. From finding a job to creating your career We believe tomorrow is ours to create, guided by five core values that drive us to improve daily, enhance customer experiences, and build a better future.