Job Title:
Store Operations Manager
About the Role:
This is a key position in our team, where you will use your experience to coach and inspire our retail staff, enhance their customer service and operational skills, and embody our brand.
Key Responsibilities:
* Customer Service Excellence: Lead by example in providing outstanding customer service, addressing customer inquiries, and resolving complaints to ensure a positive experience.
* Inventory Management: Assist in monitoring stock levels, managing inventory, placing orders, and ensuring the store is well-stocked and organized.
* Drive Performance: Focus on profitability while managing costs, expenses, and waste.
* Adapt and Excel: Thrive in a fast-paced, compliance-driven environment while balancing competing priorities.
* Execute Strategy: Bring our convenience retail strategy to life.
What We Offer:
* World-Class Training: training programs to fuel your growth.
* Competitive Salary: attractive salary packages and incentive schemes.
* Career Advancement: opportunities for career progression in a supportive environment.
* Inclusive Culture: be part of a diverse and inclusive workforce where individuality is celebrated.
Diversity & Inclusion:
We celebrate diversity and are committed to an inclusive workplace. We welcome applications from people of all ages, cultural backgrounds, and diverse sexualities and genders (including those identifying as transgender). Aboriginal and Torres Strait Islander peoples are strongly encouraged to apply.