Medical Receptionist Job Summary
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This role is focused on providing high-quality customer service and care to patients. It involves greeting patients at the front desk, taking and directing incoming telephone calls, making radiology exam bookings, and performing general clerical duties.
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Key Responsibilities:
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* Manage patient interactions with exceptional communication skills, ensuring a positive experience for all customers.
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* Make accurate and timely radiology exam bookings, ensuring smooth operations and efficient workflow.
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* Perform various administrative tasks, including data entry, record management, and billing.
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* Develop and maintain strong relationships with patients, healthcare professionals, and other stakeholders through excellent interpersonal and problem-solving skills.
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Requirements and Qualifications:
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To be successful in this role, you will need:
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* A strong background in customer service and administration, preferably within a healthcare setting.
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* Excellent communication and interpersonal skills, with the ability to build rapport with patients and colleagues.
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* Strong organizational and time management skills, with the ability to prioritize tasks and meet deadlines.
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* Proficiency in computer software applications, including Microsoft Office and specialized medical software.
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* Ability to work effectively in a fast-paced environment, adapting to changing circumstances and priorities.
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Benefits:
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We offer a range of benefits to support your career growth and well-being, including:
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* Opportunities for professional development and training.
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* Access to comprehensive health insurance and wellness programs.
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* Flexible working arrangements and a healthy work-life balance.
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* A supportive team environment with opportunities for collaboration and feedback.
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Join Our Team
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We are committed to fostering a diverse and inclusive workplace, where everyone feels valued and supported. If you are passionate about delivering exceptional customer service and contributing to a dynamic team, we encourage you to apply for this exciting opportunity.