Job Profile
We are seeking a dynamic and customer-focused Security Officer to create a safe and welcoming environment for shoppers while building their career.
Main Responsibilities
* Provide exceptional customer service and front-line support
* Identify and manage potential risks proactively
* Respond to medical and security incidents
* Accurately report and record incidents
* Follow emergency protocols and support emergency services
* Use conflict resolution and de-escalation techniques effectively
Required Skills and Qualifications
* Current QLD Security Licence with Crowd Control function
* Valid First Aid & CPR certificates
* Strong communication and interpersonal skills
* A customer-first attitude
* Flexibility to work a rotating 24/7 roster
* High personal integrity and grooming standards
* Experience in regulated environments (desirable)
What We Offer
* Full professional uniform provided
* On-site training and ongoing development
* Supportive, inclusive team environment
* Opportunities for long-term, stable employment