Receptionist for busy orthodontic practice
* Work across our 4 locations in the Illawarra
* Small and supportive team environment
* Monday to Friday only. Your weekends are free
* Full-time permanent position
About Us
We are a busy orthodontic practice seeking a full-time receptionist to join our team. You are enthusiastic and reliable and enjoy providing exceptional customer service and administrative support in a fast-paced environment.
What You Will Be Doing
We are looking for an experienced receptionist who understands the importance of being the first point of contact in a busy practice. Orthodontic experience is not essential as the successful applicant will be trained in all aspects of a busy orthodontic practice, including assisting in the clinic when required. However, adaptability, a positive work attitude, and a willingness to learn are a must. You will need to enjoy working in a small team environment and can develop an easy rapport with both patients and parents alike.
Key Responsibilities Include
* Greeting and welcoming patients in a friendly and professional manner
* Scheduling and managing patient appointments
* Handling patient enquiries and providing information about our practice
* Maintaining patient records and processing payments
* Assisting with administrative tasks including patient and dentist letters, filing and ordering supplies
* Providing support to the clinical team when needed
What We're Looking For
Previous experience as a receptionist is desirable but not essential. Excellent customer service skills and the ability to work well in a small team are required. Strong written and verbal communication skills with a good command of English are essential. Proficiency with Microsoft Office is required; experience with Dolphin Management is desirable but not essential. Reliable and punctual with a positive can-do attitude.
You must have your own vehicle & current drivers licence, as some travelling is required between practices.
Only applicants who submit a cover letter will be considered. Please submit a brief cover letter with your resume outlining why you are interested in the role and your suitability.
Attention
Please note this is a full-time position. References will be requested for the short-listed candidates. If you are excited about this role and would like to join our team, please apply now. Only short-listed candidates will be contacted.
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