Job Description
As a Strategic Operations Manager, you will be responsible for maintaining operational processes, implementing governance and producing insights which enable effective delivery; from resourcing to finance and operational support to delivery governance.
What you'll do:
1. Collaborate with team members and wider partners to successfully build trust and develop effective working relationships
2. Create value-add reporting, analysis and insights for key stakeholders and meetings which is accurate, timely and fit for purpose, and which enable performance versus plan to be tracked and insights to be easily attained
3. Challenge the status quo and continuously evolve our approach over time to contribute to our business, be it by evolving ways of working, introducing automation or adopting tooling
What you'll bring:
* Practical experience of managing processes and tooling with solid understanding and experience of data exploitation (especially Microsoft Excel) and working knowledge of similar PPM software
* Excellent communication, relationship management and influencing skills, encouraging collaboration and finding ways to share and adopt best practice
* Motivated and proactive self-starter with an ability to work under own initiative, foreseeing problems that may impact plans before they happen; implementing solutions and supporting others to do so
* Exceptional prioritisation skills in order to balance important ad-hoc requests against existing workload
* Ability to deal with ambiguity, change and complexity, demonstrating strong resilience and adaptability
Team Overview
Our Data Hub works with millions of data transformations every day to deliver value, improve customer experience and enable new product launches. From architecture to analytics and engineering to science: it's how we bring customers more of what they love.
We bring the best from the global market into Sky - we buy technology, marketing, corporate, operational services and editorial production solutions. We are an international team working with our stakeholders our partners to curate the most effective and efficient customer-led operating model. High ethical standards are embedded in our team, and we engage our supply chains in creating a sustainable future
The Rewards
There's one thing people can't stop talking about when it comes to Life at Sky: the perks. Here's a taster:
1. Sky Q, for the TV you love all in one place
2. The magic of Sky Glass at an exclusive rate
3. A generous pension package
4. Private healthcare
5. Discounted mobile and broadband
6. A wide range of Sky VIP rewards and experiences
Where You'll Work
Osterley Campus
Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers.
On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon.
Livingston Watermark House
Our lively campus is a free shuttle bus away from Livingston South train station and the town centre. Plus there's onsite parking available for cars, motorbikes and bicycles.
You'll be well fed at our subsidised canteen, and you can keep in shape at our onsite gym - or play a game of pool or table tennis.
Inclusion & How You'll Work
Recognised by The Times and Stonewall, we take pride in our approach to diversity and inclusion. Investing in society, fighting racial injustice and setting ambitious targets for representation at Sky.
We've embraced hybrid working and split our time between unique office spaces and the convenience of working from home. You'll find out more about what hybrid working looks like for your role later on in the recruitment process.