Job Summary
We are UMG, the Universal Music Group. We are the world's leading music company. In everything we do, we are committed to artistry, innovation and entrepreneurship. We own and operate a broad array of businesses engaged in recorded music, music publishing, merchandising, and audiovisual content in more than 60 countries. We identify and develop recording artists and songwriters, and we produce, distribute and promote the most critically acclaimed and commercially successful music to delight and entertain fans around the world.
Job Functions
* Utilize technical skills to coordinate wireless network enhancements and deployment efforts.
* Responsible for UMG's wireless strategy and direction.
* Develop and maintain wireless network standards and procedures.
* Develop designs and configurations for wireless networks and wireless security equipment.
* Develop and maintain configuration guides and knowledgebase articles for wireless network topics.
* Create wireless network predictive heat maps to facilitate wireless designs for a site.
* Conduct wireless network surveys.
* Utilizing knowledge of technology, UMG's business needs, and UMG's capabilities to serve as a liaison between stakeholders and UMG IT.
* Review proposed solutions to ensure the delivery of a quality product or service.
* Confirm the alignment of customer expectations and wireless designs.
* Be the liaison between facilities and IT to ensure mobile network support / coverage.
* Provide documentation and communication to peers and management for status, coordination, objectives, and performance.
* Develop and present training on wireless network topics to engineering implementation, and operations teams.
* Serve as a tier‑4 escalation point for wireless network issues.
* Conduct proof of concepts for wireless technologies.
* Ensure compliance with incident, problem, and change management procedures and standards to ITIL standards by all Sourcing Provider(s).
* Attend technical project review meetings. Ensure project technical designs meet UMG's operational requirements and are in compliance with UMG infrastructure and security standards.
* Other tasks as deemed necessary or appropriate.
Job Requirements
Skills / Abilities
* Cisco CCNP or greater in Wireless, Juniper JNCIS‑MistAI‑Wireless, or CWDP preferred.
* Deep Engineering level experience in wireless solutions.
* In depth knowledge of WiFi 6 and 6e.
* Working knowledge of WiFi 7.
* Knowledge of IP network protocols.
* Network security experience.
* Proficient in conducting both predictive and physical wireless surveys.
* Ability to run large scale proof of concepts.
* Ability to mentor and guide junior engineers.
* Ability to work independently with minimal guidance.
* Solid written, oral, and interpersonal communications skills.
* Fluent in English (written and oral).
Experience
* Experienced IT professional with 5+ years overall experience and minimum of 3 years as a Wireless Network Engineer.
* Experience in the design and delivery of customer-facing and executive level presentations (2 years minimum).
* Experience deploying, managing, and troubleshooting wireless network systems, and protocol standards such as 802.1x, 802.11ax, 802.11ac and 802.11be (2 years).
* Experience creating large scale wireless network designs in both Greenfield and Brownfield deployments.
Universal Music Group is an Equal Opportunity Employer.
Diversity & Inclusion
At Universal Music we are committed to fostering diversity and inclusivity as an equal opportunity employer. We encourage applicants from all backgrounds to apply for our roles regardless of their gender, race, ethnicity, nationality, age, sexual orientation, gender identity, intersex status, marital or family status, neurodiversity, religion or belief, disabilities, or socio‑economic background. We also encourage people from all cultural backgrounds to apply, including First Nations people. It is through our diversity and inclusivity that we bring together different perspectives, enhancing our creative and evolving workplace. Music is Universal.
Disclaimer
The company presents this job description as a guide to the major areas and duties for which the jobholder is accountable. However, the business operates in an environment that demands change and the jobholder's specific responsibilities and activities will vary and develop. Therefore, the job description should be seen as indicative and not as a permanent, definitive and exhaustive statement.
Job Category: Technology
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