Additional Information
Job Number
Job Category
Housekeeping & Laundry
Location
Sheraton Grand Mirage Resort Port Douglas, Port Douglas Road, Port Douglas, Queensland, Australia, 4877VIEW ON MAP
Schedule
Full Time
Located Remotely?
N
Position Type
Management
Assistant Laundry Manager – Sheraton Grand Mirage Resort, Port Douglas
Join the team at Sheraton Grand Mirage Resort Port Douglas as our
Assistant Laundry Manager
, supporting the daily operations of our busy Laundry Department and ensuring exceptional quality for our guests.
About The Role
You'll oversee day-to-day laundry and valet operations, lead and support the team, manage stock levels, ensure machinery safety, and maintain productivity standards. You'll also step up for the Laundry/Housekeeping Manager as required and help deliver consistent, high-quality linen and uniform services across the resort.
What You'll Do
* Supervise and support Laundry Attendants across all areas of the department
* Maintain safe, efficient operation of all machinery and equipment
* Monitor productivity, KPIs, stock levels and chemical usage
* Coordinate rostering, task allocation, handovers and team briefings
* Resolve guest or internal department requests promptly and professionally
* Ensure compliance with WHS, hygiene standards and resort policies
* Assist with training, development and performance support for the team
* Uphold Marriott service standards and contribute to a positive team culture
About You
* Experience in a laundry, housekeeping or similar supervisory role (hotel experience highly regarded)
* Strong communication and leadership skills
* Ability to work across all laundry functions and train others
* Good computer skills and understanding of productivity or reporting systems
* Physically capable of performing laundry duties (lifting, bending, pushing trolleys)
* Commitment to safety, quality and exceptional service
Why Join Sheraton?
As part of Marriott International, you'll enjoy career development opportunities, training, global discounts, and a supportive team environment where you truly belong.
When you join the Sheraton family, you become a member of its global community. We've been a place to gather and connect since 1937. At Sheraton, associates create a sense of belonging in more than 400 communities around the world. We invite, we welcome, and we connect guests through engaging experiences and thoughtful service. If you're a team player who is excited to deliver a meaningful guest experience, we encourage you to explore your next career opportunity with Sheraton. Join us on our mission to be 'The World's Gathering Place'. In joining Sheraton Hotels & Resorts, you join a portfolio of brands with Marriott International.
Be
where you can do your best work,
begin
your purpose,
belong
to an amazing global team, and
become
the best version of you.