Job Overview:
The role of a Technical Operations Manager is pivotal in driving operational excellence across the technology team.
* This entails leading and guiding the technical team, taking ownership of escalated incidents, establishing technical policies, and mentoring team members.
Fundamental Responsibilities:
* Leverage expertise to oversee day-to-day operations, ensuring seamless service delivery.
* Proactively manage events to prevent downtime or system failures.
* Maintain high standards by fostering an environment of continuous improvement within the tech department.
The ideal candidate will possess excellent leadership skills with a focus on strategic planning. They should have experience in managing teams effectively through empathy, clear communication, and adaptability.
guiding personnel development; analyzing processes for efficiency gains.
fostering collaboration among stakeholders including developers,
devops engineers,