Job Title: Event Operations Manager
Location: Sydney, NSW 2028
This luxury hotel embodies timeless elegance and unparalleled service. With breathtaking views of the bay, it sets the standard for hospitality.
Your Role: As a key member of our Conference & Events team, you will ensure quality service and standards are maintained to deliver exceptional guest experiences.
Responsibilities:
* Meet with clients to understand event requirements, including guest count, menu preferences, and special requests.
* Select event dates, times, and suitable banquet rooms or spaces within the venue.
* Manage staff schedules to ensure adequate coverage for events. Conduct regular staff meetings to communicate expectations and updates.
* Oversee event setup, including room layout, decorations, audio-visual equipment, and table arrangements.
* Evaluate all equipment and facilities to ensure they are in working order and the venue is clean and well-maintained.
* Coordinate with the kitchen and catering teams to prepare and serve food and beverages on time.
* Assist in other Food & Beverage departments when required.
Requirements:
* Degree in Hotel Management, Culinary Arts, or related field.
* 1+ years' experience in a supervisory role, preferably in hospitality.
* Availability to work across a 7-day roster.
* Certifications or permits as required by local authorities.
Benefits:
* Complimentary membership to Fit Collective Gym.
* Paid birthday leave and proactive health days.
* Free Dry Cleaning.
* Hotel perks and discounts through IHG Hotels & Resorts.
We value diversity, inclusion, and equal employment opportunities for all applicants and employees. We promote a culture of trust, support, and acceptance.