About Toll Group
At Toll, we do more than just logistics – we move the businesses that move the world. Our 16,000 team members can help solve any logistics, transport, or supply chain challenge – big or small. We have been supporting our customers for more than 130 years. Today, we support more than 20,000 customers worldwide with 500 sites in 27 markets, and a forwarding network spanning 150 countries. We are proudly part of Japan Post – .
Shape the future of Defence logistics with Toll Group
Are you ready to apply your analytical skills to a role that directly supports Australia's Defence capability? We're looking for skilled Business Analysts to help drive operational efficiency, service excellence, and continuous improvement across multiple Defence sites nationwide at Robertson Barracks in Holtze, Northern Territory.
Why join us?
When you join Toll Group, you're not just taking a job – you're joining a global team driven by one shared purpose: to deliver what matters. We offer the following:
* Industry‑leading training and career development.
* Supportive, inclusive teams with approachable leaders.
* Opportunities to grow across a global logistics network.
* A role where your insights have national impact.
How you'll make the right impact
As a Business Analyst, you'll play a key role in ensuring our Defence logistics operations run efficiently and in line with contract expectations. Reporting to the Operations Manager, you will:
* Analyse data, systems, and processes to identify trends, risks, and improvement opportunities.
* Gather and document business and functional requirements with operational and contract stakeholders.
* Develop process maps, data models, and root cause analyses to support projects and operational changes.
* Monitor KPIs and service levels, providing dashboards, reports, and evidence‑based insights.
* Collaborate with IT, operations, and commercial teams to deliver solutions aligned to Defence needs.
* Support continuous improvement initiatives, digital tools, and automation opportunities.
* Assist in contract governance activities through reporting and performance tracking.
What you'll bring
* 3–5 years of experience in business analysis, reporting, or process improvement.
* Experience in supply chain, logistics, Defence contracts, or complex operations (preferred).
* Relevant tertiary qualifications in Business, Supply Chain, IT, or related fields; formal Business Analysis training or certification is highly regarded.
* Strong requirements gathering, process mapping, and stakeholder engagement skills.
* Proficiency with Excel and data visualisation/reporting tools (Power BI, SQL).
* Understanding of ERP/WMS systems and their integration with operations.
* Excellent communication skills, with the ability to present analysis clearly to non‑technical audiences.
* Strong analytical and critical thinking abilities, with a focus on problem solving.
Eligibility to make the grade
* Must be an Australian Citizen.
* Must be eligible to obtain and maintain an AGSVA Defence Security Clearance (Baseline or higher).
* Must be prepared to undertake pre‑employment checks including criminal history, medical, and other background assessments.
Next Steps
Ready to use your analytical skills to drive improvements that matter? Submit your resume and a brief cover letter outlining your experience and what motivates you to work with us via the apply link. Apply now and help deliver what matters – directly supporting Australia's Defence capability.
What moves you?
At Toll, you can help play a vital role in delivering what matters. From food, fuel, medicine and rescue services, we keep businesses and communities thriving. Every day brings change, and we see it as an opportunity: to be curious, to ask the right questions and to build meaningful connections. We value a diverse, inclusive and authentic workplace, and we encourage you to apply even if your past experience doesn't align perfectly with every qualification.
At Toll everyone is welcome, including those of all ages, ethnicities, genders and abilities. For more information, visit .
We must be entitled to work in Australia and prepared for pre‑employment checks, including a criminal history check and medical.
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