Overview
Regional Express Holdings Limited (Administrators Appointed) is seeking suitably qualified and motivated individuals with the ability to provide the highest level of customer service as Contact Centre Consultants located in Orange, NSW. These are temporary positions on a 12-month contract.
Expressions of Interest
1 position varying between 20-38 hours per week.
Duties and Responsibilities
- Handle all incoming calls politely, efficiently and professionally
- Inbound reservation sales
- Reservation and ticketing functions
- Answer general customer enquiries
- Support travel agents and Rex airport locations
- Support Internet customers
- Assist administration support duties - CA cases, call stats data entry, assistance in BSP refunds
- Assist with Queensland Support in live-check-in and freight
Essential Selection Criteria
- Prior experience in customer service, preferably within a call centre environment
- Excellent communication skills
- Professional phone manner
- Valuable computer skills
- A positive, enthusiastic attitude and the willingness to work as part of a team
- Must be able to work shift and a rotating roster to accommodate the call centre operating hours
Conditions
Successful applicants will be given full training and paid as per the Regional Express Airline Services Collective Agreement, Level 2A.
To Apply
Please apply via the 'Apply Now' button below by 10 October 2025.
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📌 Customer Contact Centre Consultant
🏢 Rex Airlines
📍 City of Orange