Job Title:
General Manager
">
At a dynamic and rapidly expanding health club chain, we're more than a gym - we're an exciting brand with plans to expand. Our state-of-the-art facilities include everything from cycle studios and Pilates to cafés, crèche, and saunas, creating a motivating environment that challenges and inspires.
We're bringing the fitness experience to a new location. This is your chance to be part of something special from the very beginning
The Role:
General Managers are primarily responsible for the Club's overall performance & operations. This role will be integral in driving a culture of excellence, community, high-performance environment, working alongside our executive team, regional managers and directors.
Key Responsibilities:
* Management of the Clubs overall financials, including member growth, revenue strategies.
* Overseeing a large-scale gym with 3000+ members, including a crèche, retail store, and café.
* Manage the day-to-day operations of the Club, ensuring our high-quality facilities are consistently well maintained.
* Recruitment, onboarding, training, and retention of staff members.
* Delivering training, mentoring and support for the Club department heads, running weekly meetings to engage and motivate teams.
* Oversee staff rostering to ensure adequate staff coverage in all departments during club operating hours, approving leave and fortnightly payroll.
* Using internal software systems including CRM, payment processing and sales tools to determine internal communications and procedures are being met and followed.
* Effectively plan, manage and execute club events, such as open days and challenges.
* Statistical Reporting & analysis.
Requirements:
* Experience in a similar role - must be a large-scale gym with more than 20 staff and over 2000 members.
* Experience in a KPI-driven environment with a natural drive to achieve targets and team goals.
* Ability to build rapport with people from varied walks of life, and a desire to help people succeed in their goals.
* Growth mindset, with a genuine passion for health and sales.
* The ability to solve problems and overcome obstacles.
* Outstanding communication abilities - able to listen, understand, empathise and influence others.
* Customer-focused with a desire to achieve exceptional outcomes.
* Ability to be a role model and live by health values and behaviours while being passionate about the industry you work in.
* A 'can do' attitude with a thirst for learning and ambition for growth.
* Be reliable, proactive, punctual, professional and well-presented.
* Have a strong work ethic.
* Be highly motivated and an adaptable team player with the ability to multitask and show initiative.
* Computer literacy and ability to learn new systems.
* Communicate and uphold policies and procedures of the business to customers and staff.
* Current First Aid and CPR Certificates (if not holding, would be willing to acquire).
* Have Australian working rights.
Benefits:
* A Thriving Culture: Be part of the most exciting and rapidly expanding health club chain.
* Career Growth: Opportunities for training, development, and advancement through our leadership program.
* Perks:
o FREE gym membership to all locations.
o Discounts on supplements, apparel, and products.
o Access to spa facilities at discounted rates.
o Birthday Leave - have your birthday off and get paid for it.
How to Apply:
Click 'Apply' to submit your resume and a cover letter explaining why you want to work with us and what you can bring to our team. Applications will be reviewed as received, so don't wait—apply today.