Job Overview
We're reimagining retirement living, and we need a leader to spearhead our Golden Ponds Village in Forster.
This leadership position requires a natural builder of relationships and experiences. As the key figure, you'll be at the heart of daily operations, shaping the resident experience, and making a lasting impact every day.
Key Responsibilities
* Ensure residents feel safe, supported, and proud to call Golden Ponds home by leading daily operations effectively.
* Dive into the Village Improvement Plan, driving continuous growth and improvement through focused efforts.
* Build strong connections with residents, committees, families, contractors, and the local community.
* Manage resources efficiently to keep the village sustainable and thriving.
* Champion compliance, safety, and wellbeing, upholding the highest standards across the community.
* Inspire and develop your team, empowering them to deliver outstanding service and care.
About You
You'll bring:
* Experience in retirement living, property management, hospitality, or a related service industry.
* Strong people leadership skills with a focus on empathy, resilience, and effective communication.
* Solid knowledge of resource management, compliance, and workplace health & safety.
* Confidence with technology to support daily operations and reporting.
* A genuine passion for helping people live well, with the ability to balance resident needs and business goals.