About this Opportunity
You'll be part of a high-performing team responsible for delivering tailored support to employees navigating complex claims management.
This role offers a unique chance to make a real impact by guiding colleagues back to health and work with empathy, precision, and care.
Key Responsibilities:
* Manage a portfolio of high-risk claims with full decision-making authority
* Conduct regular face-to-face meetings with injured team members to monitor recovery progress and personalise support
* Deliver exceptional customer service by tailoring interactions to individual needs and acting as a key escalation point
* Collaborate with stakeholders across HR, Workplace Relations, and Rehabilitation teams to drive effective recovery outcomes
What You'll Need:
* Strong decision-making and problem-solving skills
* Excellent communication and interpersonal skills
* Able to work independently and collaboratively in a fast-paced environment
Benefits:
* Ongoing training and development opportunities
* Collaborative and dynamic work environment
* Opportunity to make a real impact in the lives of others