Are you an exceptional service provider looking to deliver unforgettable experiences for our guests? We're seeking a charismatic Guest Service Agent to join our Front Office team.
Key Responsibilities:
* Exceed guest needs and enhance guest satisfaction by delivering outstanding service.
* Check in and check out guests with a positive attitude, ensuring seamless transitions.
* Process payments and manage guest accounts with attention to detail.
* Maintain accurate records in the hotel's property management system.
* Handle guest inquiries and resolve any issues efficiently, providing timely solutions.
Requirements:
* Self-motivated and driven individual with excellent communication skills and a passion for delivering exceptional service.
* Hotel experience and familiarity with Front Office procedures are preferred but not required.
* Strong administrative skills with attention to detail and multitasking abilities are essential.
Benefits:
* This is an opportunity to grow professionally and personally while making a meaningful contribution to our team.