Hotel Manager – The Islington Hotel Hobart
Join one of Australia's most exclusive boutique luxury properties.
The Islington Hotel, freshly awarded a prestigious Michelin Key, offers an exceptional opportunity for a hospitality professional to lead a renowned, intimate 11-room hotel celebrated for personalised service, elegance, and attention to detail.
This live-on role includes complimentary accommodation, allowing the successful candidate to fully immerse themselves in the guest experience and the rhythm of this remarkable property.
We are seeking a hands-on, guest-focused leader who thrives in a luxury, detail-driven environment and can continue the outstanding standards our guests expect. This position is ideal for an aspiring first-time Hotel Manager with experience in Front Office and Food & Beverage.
If you are passionate about curated luxury, personalised service, and leading a small, dedicated team, this is a rare and rewarding opportunity.
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About the Role
As Hotel Manager, you will take full ownership of the day-to-day operations, creating an environment where every guest feels recognised, cared for, and inspired. You will lead by example, balancing operational excellence with warmth and authenticity.
Key Responsibilities:
* Leadership & Guest Experience
* Lead by example as the face of the hotel, greeting guests and ensuring their stay exceeds expectations.
* Foster a service culture defined by genuine care, discretion, and attention to detail.
* Manage guest feedback, reviews, and service recovery with professionalism and empathy.
* Operational Oversight
* Oversee daily operations across Front Office, Housekeeping, Maintenance, and Food & Beverage.
* Coordinate room assignments, housekeeping standards, and maintenance priorities to ensure seamless operations.
* Monitor presentation standards across all guest areas, gardens, and back-of-house facilities.
* Food & Beverage Supervision
* Support breakfast and evening service operations, ensuring a refined and personalised dining experience.
* Collaborate with local suppliers and chefs to maintain a high-quality, locally inspired offering.
* Oversee wine and beverage service, ensuring selections reflect the sophistication of the property.
* Financial & Administrative Management
* Manage daily revenue reconciliation, budgets, and cost control to ensure profitability.
* Oversee purchasing, stock management, and supplier relationships.
* Prepare monthly operational reports.
* People & Culture
* Recruit, train, and motivate a small, multi-skilled team committed to excellence.
* Lead by example in upholding workplace culture, teamwork, and communication.
* Conduct regular team meetings, performance reviews, and development discussions.
* Property & Brand Standards
* Uphold the hotel's heritage, design aesthetic, and brand values in every detail.
* Maintain compliance with safety, hygiene, and legislative requirements.
* Liaise with external partners, owners, and corporate support teams to ensure alignment with brand direction.
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About You
You will bring:
* Previous experience as a Front Office Manager, Duty Manager, or Operations Manager within a luxury or boutique hotel.
* Exceptional communication and interpersonal skills with a warm, polished presence.
* Proven ability to multitask and lead within a small, close-knit team environment.
* A passion for craftsmanship in hospitality, from plating breakfast to greeting guests by name.
* Strong organisational and financial acumen with attention to detail.
This is the perfect role for an emerging hotel leader ready to make their mark in one of Australia's most beautiful boutique properties.
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What We Offer
* Live-on accommodation in a stunning heritage property.
* The opportunity to lead an award-winning hotel recognised for its elegance and guest intimacy.
* Support from an experienced hospitality group while enjoying operational autonomy.
* A rare chance to live and work in Hobart's most exclusive setting, surrounded by culture, cuisine, and nature.