Product Specialist – Screen Media Location – Perth or Brisbane Work Arrangement – Hybrid
You'll play a key role in solving real-world challenges. You'll apply your skills to deliver results that matter whether that's through engineering, planning or customer support. You'll work with purpose, learn every day and help shape a more sustainable future.
Responsibilities
Technical Expertise & Support: Act as the primary technical authority for Screen Media products, providing expert support to internal teams, customers, and external partners. Daily activities include troubleshooting, supporting field trials, and ensuring successful product installations. Success means increased trial conversions and customer satisfaction. Travel locally and internationally to customer sites and mines will be required.
Sales Enablement & Strategy: Collaborate with sales, business development, and product management teams to develop go-to-market plans that strategically grow aftermarket sales. This includes identifying opportunities, supporting product trials, and developing competitive strategies to increase market share.
Customer & Market Insights: Capture and relay customer requirements, industry trends, and technological advancements to influence product development and customer-focused solutions. Engage regularly with customers to understand operational needs and recommend process improvements.
Collaboration & Mentorship: Work cross-functionally with engineering, product management, and sales teams to ensure alignment and customer satisfaction. Mentor colleagues to strengthen technical expertise across the organization.
Safety First: Demonstrate 100% commitment to our zero harm behaviors in support of our drive towards developing a world-class safety culture.
Qualifications
Must-haves
* Minimum 5+ years of relevant experience in screen media applications or product/application sales in screening/media.
* Tertiary qualification in mechanical engineering or a relevant field.
* Strong technical background with proven ability to analyze complex problems and deliver effective solutions.
* Proven technical sales capabilities, ideally with screening and comminution aftermarket products.
Nice-to-haves
* Extensive knowledge of minerals processing and/or sand and aggregate markets.
* Experience using CRM tools such as Salesforce.
* SAP user experience.
* Ability to interpret mechanical drawings and specifications.
Benefits
* Competitive pay
* Career development and learning support
* Access to global inclusion networks
* Regional and team-specific benefits
* Sharebuilder scheme
* Wellness support for you and your family
* Collaboration with global teams
* Study support
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