Overview
Pacific Controls Pty. Ltd. has over 35 years of experience in providing solutions to process control industries operating in Queensland, New South Wales, Papua New Guinea and New Caledonia. We are a community of passionate individuals committed to excellence and innovation. Our core values guide our business practices, and we foster an inclusive and diverse culture that empowers every team member to thrive.
We are currently looking to continue our ongoing growth with the addition of a full-time Applications Engineer, to work in our Sydney Office as part of our Sales team supporting our Pressure Management portfolio and product range. The Applications Engineer will coordinate with the outside sales team, direct customer queries, provide technical and solution support and work closely with other vendor stakeholder organisations and project managers.
Key responsibilities of the role include:
* Analysing specifications and perform sizing and selection of pressure relief valves, regulators, rupture discs, control valves, accessories and isolation valves
* Developing datasheets and submission of Technical and Commercial Tenders
* Preparation of quotes to meet customer specifications, review selection and submission of MRO and Project quotations
* Liaising with suppliers, service and spare parts teams for technical assistance and troubleshooting
* Processing purchase orders on suppliers as a part of the order entry process
* Work with the Service Team for ASME Assembler Program
* Collaborating with Pacific Controls Sales teams and regional account holders in pursuit of projects to achieve order conversion to maximise the potential for Pacific Controls products and services
* Actively participate in scheduled Managers and Sales Meetings to ensure all aspects of Business Management and Sales are fully understood and implemented in conformance with OHSE requirements and legislation
* Extend education, training and expertise to external & internal stakeholders
* Organising and hosting technical customer presentations/discussions or meetings
* Align the customer stocking, pricing and commercial strategic plan with Pacific Controls overall strategies
* Gather competitive intelligence and improve customer service, consistent with division sales strategies and account plans
* Identifying customer concerns and recommending solutions
The successful candidate will also have:
* A bachelor's degree in engineering (ideally Mechanical/Chemical/Instrumentation)
* Preferably 3-5 years of experience with pressure relief valves, regulators, control valves, automation, and valve sizing software; however, we welcome applications from candidates with 1-3 years of experience given they are a good fit for the role.
* Strong written and verbal communication skills
* Strong multitasking and organisational skills
* Microsoft Office 365 experience particularly with Word, Excel, PowerPoint and Microsoft Dynamics 365 or similar CRM Tools
* Experience working with software programs such as Control Valve, Regulator, Safety Relief Valve and Isolation Valve Sizing Tools and using Online Training Portals
* Knowledge of different industrial standards of process controls equipment e.g., ISO, ASME, API
* From time to time, you may be required to travel domestically and interstate to attend customer face-to-face meetings and sales engagements.
If you are interested in this role and believe you have the skills and experience that we are searching for, please submit your application addressed to Steven McDonald, NSW Business Manager, by clicking on the 'Apply for this Job' button below.
If you wish to learn more about Pacific Controls Pty Ltd, please refer to our website:
We look forward to hearing the skills and experience you can bring to contribute to the continued success of Pacific Controls.
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Your application will include the following questions:
* Do you have customer service experience?
* Which of the following statements best describes your right to work in Australia?
* How many years\' experience do you have as an Applications Engineer?
* Which of the following Microsoft Office products are you experienced with?
* Have you completed a qualification in engineering?
* Do you have experience in a sales role?
* What\'s your expected annual base salary?
* How much notice are you required to give your current employer?
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What can I earn as an Applications Engineer
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