Feeling stuck or over it? If you’re in Life Claims, you already know how rare it is to find the right balance — manageable volumes, proper support, and leaders who actually invest in you. This insurer has created two new roles in their Retail Claims team due to internal progression (not churn). You’ll manage a reduced portfolio of Retail IP claims, with access to medical, rehab and technical support to help you do your best work — minus the burnout. Why people move here: Leaders give you space, but are there when you need them Claims are structured, with clear processes and quality over quantity You’ll actually have time to make decisions — not just push paper Strong pathways into technical, coaching, or secondment roles What we’re looking for: Solid experience assessing Retail Life claims (IP preferred) Group Claims experience also cosidered for the right culture fit Clear, confident decision-making and stakeholder comms Someone who thrives in a collaborative team but knows how to own their work A level head, a good attitude, and a drive to grow This team is respected across the industry — not just for what they do, but how they treat people. If you’re feeling like it’s time for something better, this is it.