Estimator Role
We are seeking an experienced estimator to assist with the preparation and submission of accurate budgets, quotes, and cost estimates for small to medium insurance claims across residential and commercial damaged properties.
About The Role
The Estimator is a critical role in setting our clients' expectations and ensuring their satisfaction. As such, we require a capable applicant with extensive knowledge of both construction and insurance industries.
* Conduct site assessments to determine cause of damage, scope of works, and costings
* Compile and deliver detailed scope of works
* Compile and deliver accurate budget breakdowns
* Complete accurate roof inspections utilising telescopic poles
* Liaise with contractors/suppliers to assist with quote requests and repair methodology
* Determining policy coverage in accordance with client agreements
* Write scope of works and associated reports to KPI deadline
* Liaising with client, customer, and Claims Coordinators with any SOW or report related queries
* Maintaining an awareness of SLA (service level agreement) and KPIs
* Conduct risk assessments on the potential high-risk and hazardous components of each project
Key Professional Skills
* Face to face customer service
* Empathy for insured's loss
* Self-starting
* Communication skills and ability to set expectations
* Organisational abilities to liaise on multiple files at any one time
* Multi-tasking with the ability to triage and prioritise accordingly
* Attention to detail and pride in your work
* Knowledge of building regulations and Australian codes and standards
* Construction knowledge including processes and pricing
* KPI driven and task focused
* Software Knowledge: Crunchworks is highly desirable
* Full Driving license is essential
To be considered for this role, you should have a thorough understanding of the construction process, critical inspection points, permit requirements, and WHS requirements. If you have a passion for delivering exceptional results and a commitment to excellence, please submit your application for this exciting opportunity.