About Us: Ability Ease PTY LTD specialises in home maintenance and medical equipment/mobility aids, dedicated to improving the living conditions and accessibility for our clients, including the elderly and disabled. We pride ourselves on delivering high-quality service and ensuring our clients' homes are safe, comfortable, and suited to their needs.
Job Description: We are looking for a highly organised and detail-oriented Administrative Assistant to join our team. The ideal candidate will be responsible for a wide range of administrative and office support activities to facilitate the efficient operation of the organization.
Responsibilities:
* Answer and direct phone calls with excellent customer service
* Organise and schedule appointments
* Write and distribute email, correspondence memos, letters, faxes, and forms
* Assist in the preparation of regularly scheduled reports
* Develop and maintain a filing system
* Update and maintain office policies and procedures
* Order office supplies and research new deals and suppliers
* Maintain contact lists
* Submit and reconcile expense reports
* Provide general support to visitors
* Act as the point of contact for internal and external clients
* Prepare quotes and invoices
* Coordinate work with handymen and other stakeholders such as plumbers, electricians, and tilers
* Utilise CRM, accounting, and other relevant software
Requirements:
* Proven experience as an Administrative Assistant or Office Admin Assistant
* Knowledge of office management systems and procedures
* Working knowledge of office equipment, like printers and fax machines
* Proficiency in MS Office (MS Excel and MS PowerPoint, in particular)
* Excellent time management skills and the ability to prioritize work
* Attention to detail and problem-solving skills
* Excellent written and verbal communication skills
* Strong organisational skills with the ability to multi-task
* High School degree; additional qualification as an Administrative assistant or Secretary will be a plus
* Experience with CRM and accounting software
* Strong customer service skills
* Patience and an outgoing personality
* Ability to coordinate effectively with various stakeholders
Why Join Us:
* Be part of a mission-driven company dedicated to making a difference in the lives of our clients
* Collaborative and supportive work environment
* Opportunities for growth and professional development
* Competitive salary and benefits package
Job Type: Full-time
Pay: $50,000.00 – $60,035.41 per year
Benefits:
* Employee discount
* Professional development assistance
Application Question(s):
* What is your pay expectations?
Experience:
* MS Office: 1 year (Preferred)
* Customer service: 1 year (Preferred)
Language:
* English (Preferred)
Licence/Certification:
* Police Check (Preferred)
Work Authorisation:
* Australia (Preferred)
Work Location: In person