Company Description Pullman & Mercure King George Square is a prestigious hotel located in the heart of the vibrant city center. Our hotel offers luxurious accommodations, exceptional dining experiences, and world-class event facilities. We pride ourselves on providing exceptional service and creating memorable experiences for our guests. We are looking for our next Front Office superstars, to join our team in the role of Concierge. Job Description WHAT YOU WILL BE DOING: Respond to Guest queries in a timely and efficient manner; Demonstrate a high level of customer service at all times; Go out of your way to create memorable experiences for our guests; Ensure all Guest deliveries are received and delivered effectively and efficiently; Parking and delivering of guest cars from the valet parking; Assisting the guest with moving of luggage. Qualifications WHAT WE ARE LOOKING FOR: Have experience with high volume and preferably luxury service Have strong communication skills. Have the availability and flexibility to work shifts across Monday to Sunday including early mornings and late nights and Public Holidays; Hold a full and open manual drivers license; Know Brisbane and can recommend great things to see and do for our guests; Additional Information Our commitment to Diversity & Inclusion: We are an inclusive company and our ambition is to attract, recruit and promote diverse talent. Why work for Accor? We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor's limitless possibilities. By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/ (link removed) Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS