Synopsis
* Temporary 12-month position
* $99,022 - $111,457 (Dependent on skills + experience) + 12% Superannuation
About The Role
Our Community and City Services Division puts people, families and community at the heart of everything we do. By delivering high-quality services, programs and spaces, we're helping to build strong, connected communities where everyone can thrive.
We're seeking a highly organised and motivated Production and Improvement Coordinator to lead the management of infringement notice processing and drive production projects that support the Parking Services Branch.
The purpose of this role is to provide management services for the processing of infringement notices and oversee the delivery of specific production projects related to infringement management services. Working closely with the Information and Business Services Team, you will monitor cost, schedule and technical performance of projects and operations, ensuring the effectiveness and ongoing success of infringement management services.
In this role, you'll coordinate resources, manage project budgets and provide leadership on project management practices. Your success will depend on your ability to build strong relationships and collaborate with Coordinators, Business Analysts and stakeholders across the branch, particularly when managing interconnected projects.
A Little More About The Role
* Oversee and deliver production projects related to infringement management services
* Provide management services for the processing of infringement notices
* Coordinate and manage project resources, budgets and timelines
* Monitor and improve operational performance to meet quality and efficiency goals
* Provide leadership, guidance and expertise on project management practices
* Work closely with stakeholders to ensure alignment and effective project delivery
* Support the team in managing the lifecycle of infringement notices from issue to completion
Why join Team Melbourne?
Located on the traditional lands of the Bunurong Boon Wurrung and Wurundjeri Woi-wurrung peoples of the Kulin Nation, Melbourne is globally recognised as one of the most liveable, diverse, and dynamic cities.
At the heart of it all is the City of Melbourne – a passionate, purpose-driven organisation where your work truly matters. As part of Team Melbourne, you'll help deliver what's most important to the people who live, work, study, visit and invest in our great city.
We're proud champions of diversity, committed to continuous improvement, and driven by a shared vision for a vibrant and sustainable future.
This is more than just a role – it's your chance to make a real impact, contribute to something bigger, and shape Melbourne's future alongside a collaborative and forward-thinking team.
About You
You bring experience in process improvement and operational management, along with an understanding of parking services, enforcement processes, or similar regulatory environments. You have a proven ability to lead, coordinate, and motivate a team to deliver high-quality outcomes.
What your experience might look like - Key Selection Criteria
* An appropriate tertiary qualification and/or significant experience in the area of operations and quality management, or project management of information systems.
* Intermediate to advanced computer abilities, with an emphasis on database, query, and reporting tools.
* Demonstrated commitment to the delivery of quality customer service. Proven ability to respond with initiative to deliver service that meets legislative and contractual requirements.
* Ability to be self-motivating with demonstrated experience in responding to challenges, which arise from operating in a business environment.
* Good knowledge of relevant Acts and Legislation and Council policies and guidelines for their application.
* A proactive and quality-oriented approach to work.
Benefits Of Working With Us
* Attractive remuneration & benefits: Excellent pay package with a range of exciting benefits. Flexible working, study assistance & other great corporate discounts.
* Excellent leave entitlements: Enjoy up to 20 weeks of fully paid parental leave for primary carers, in addition to the government-funded parental leave, with no waiting period to access. Part-time equivalents are also available for added flexibility.
* Career progression: Career development support and opportunities to learn new skills within a creative and exciting environment.
* Work-life balance and hybrid working: We support flexible hours, alternative work arrangements (like ADOs), and hybrid work-from-home options.
How To Apply
* Attach your updated resume
* Include a cover letter (max one page) outlining your relevant experience and why you're a great fit for this role.
EEO Statement
We strongly encourage applications from Aboriginal and Torres Strait Islander peoples, people from all cultural and linguistic backgrounds, people with disabilities, LGBTIQA+ individuals, and people of all ages and faith backgrounds.
We provide reasonable adjustments throughout the recruitment process to support all applicants. If you require any adjustments, please let us know via the application prompts or inform our Careers team if you're contacted for an interview.
#J-18808-Ljbffr