Customer Experience Specialist
This is a part-time role based in our Echuca branch. Our ideal candidate will be the first point of contact for our customers and put them at the centre of everything they do.
* The role requires strong communication skills, attention to detail, and an ability to work collaboratively as a team.
We are looking for someone who is passionate about delivering an amazing experience to our customers and has a commitment to quality.
Ongoing training and development opportunities are available to enhance your career.
* An appreciation for inclusion and diversity in the workplace.
Our tailored onboarding and training program ensures you are set up for success in this role.
* Access to banking and financial services discounts including competitive rates and reduced fees.
The role involves supporting our customers with product and service information, identifying suitable products, and ensuring accurate and up-to-date details.
* Undertake ongoing training and development to enhance your career.
This role offers flexibility with 5 days per week, Monday - Thursday 9am - 4:30pm, and Friday 9am - 5:30pm.
Requirements
* A passion for delivering exceptional customer experiences.
* An ability to work collaboratively as a team.
* A keen eye for detail that ensures transactions are completed efficiently and accurately.
* An appreciation for inclusion and diversity in the workplace.
* An interest in upskilling and career development opportunities.
Benefits
* A range of benefits and discounted offers including health and wellbeing support.
About Us
We offer a supportive environment where you can excel and achieve your goals.