Overview
Mainfreight Transport in Albury is looking for an enthusiastic and energetic Customer Service Representative to join our Customer Service & Admin Team. The role is key in assisting the team with the day‐to‐day functions of our business.
Responsibilities
* Assist the team with daily customer service and administrative tasks.
* Follow through with customer issues and provide solutions.
* Manage time effectively and prioritize work in a pressured environment.
* Work both independently and as a team player.
Skills & Experience
* Excellent communication skills – verbal and written
* Confidence in speaking to and meeting new people
* Eagerness and enthusiasm to learn
* Polite and friendly phone manner
* Positive work and customer‐focused attitude
* Strong attention to detail and accuracy
* Reliability, punctuality and good time‐management skills
* Ability to work independently and as a team player
* Strong organisational skills and ability to prioritise work effectively in a pressurised environment
* Forward thinker who can work with limited supervision and deliver exceptional customer solutions
* Energy, passion and desire to progress within Mainfreight
Benefits
* Highly valued role with job satisfaction
* Job security
* Ongoing internal training
* Happy and productive team
* Annual salary reviews & team performance bonus
* Opportunity and encouragement for career development
* Mainfreight's promote‐from‐within philosophy
About the Company
Mainfreight is a global supply‐chain logistics company. We partner with customers to provide a full spectrum of services, including warehousing, domestic transport, wharf cartage and international air and ocean freight. With over 10,900 staff across 333 branches in 27 countries, we offer a supportive, can‐do culture and opportunities for growth.
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