Customer Experience Enhancement Specialist
We are seeking a highly skilled Customer Experience Enhancement Specialist to join our team and play a pivotal role in delivering exceptional service to our customers.
* Onboard new customers and provide personalized guidance throughout their first 100 days.
* Proactively engage with customers through service calls and tailored training sessions.
* Develop trust-based relationships by actively listening and empathizing with customers' needs.
* Collaborate with internal teams to share valuable insights and inform strategic decisions.
* Represent the company at events and provide constructive feedback to drive product improvements.
The ideal candidate will have experience in dental technology, dental practice, or dental laboratory settings, along with strong verbal and written communication skills, and the ability to build rapport easily.