Select how often (in days) to receive an alert: Division: Clinical Support & Specialist Clinics Program: Radiology Department: Radiology Footscray Enterprise Agreement: Varied Health and Allied Services, Managers and Ad Job Function: Administration & Leadership Project: Location: Footscray, Sunshine, Williamstown and Sunbury Campuses Employment Type: Ongoing, Part Time (64 hours per fortnight) Salary: Grade 1 - Level 1-5 (HS1 to HS17) + Superannuation + Salary Packaging About the role As a member of the Medical Imaging team, the Computer Clerk provides clerical and administration support, front desk reception and switchboard services according to a rotating roster.
Key responsibilities Answer and respond to patient enquiries promptly and ensure Western Health's best Practice and Radiology CARES ideology is followed.
Communication and engagement with internal and external stake holders.
Telephone operation including management of enquiries from sources both internally and externally which must be dealt with in an efficient and effective manner.
Including paging and messagining services.
Provide support to Doctors as requested.
Organise and schedule in-patient and outpatient (both hospital and private) referral appointments, within clinically and suitably appropriate time frames.
Medical Imaging Department at Western Health runs at 4 campuses; Footscray, Sunbury, Sunshine and Williamstown.
This is a Part Time Computer Clerk position 64 hours per fortnight working across all Campuses.
About you Need to be enthusiastic Have a passion for customer service Have the ability to multitask Have the ability to prioritise in a busy environment No email applications will be accepted all applications must be online.
Western Health is one of the largest healthcare providers in Victoria, caring for a vibrant, diverse and rapidly growing community of one million people in Melbourne's western suburbs.
With more than 13,000 staff, Western Health delivers 800,000+ occasions of care every year, providing high-quality, person-centred care across every life stage.
We provide a combination of hospital, community-based, at-home and in-reach servicesto aged, adult and paediatric patients and newborn babies.
Specialties includeoncology, renal, mental health, women's health and maternity, chronic diseases, geriatrics and cardiology.
We have remarkable strengths in chronic disease, complex care and developing innovative and sustainable healthcare solutions.
Our experience at the coalface of healthcare delivery for some of Australia's most culturally and socioeconomically diverse and vulnerable populations provides us with unique insights into the most pressing health challenges.
Western Health operates four acute public hospitals:Sunshine Hospital (including Joan Kirner Women's and Children's),Footscray Hospital,Williamstown Hospitaland Bacchus Marsh Hospital.
We also operate Sunbury Community Hospital, Sunshine Mental Health and Wellbeing Centre, Melton Health and Community Services, Bacchus Marsh Community Health Centre, Caroline Springs Community Health Centre and Grant Lodge Residential Aged Care in Bacchus Marsh.
Western Health also provides the primary healthcare service at the Dame Phyllis Frost Centre, a women's prison located in Ravenhall.
Compensation and benefits Competitive salary packages aligned with market standards.
Health and wellbeing programs, including flexible work arrangements.
Scholarships and grants to support your continuous learning journey.
Learning and development opportunities Access the Western Health Learning Academy (WHA) for personalised learning pathways.
Professional growth programs, including postgraduate studies and clinical education.
Mentorship and career support.
Community impact and inclusion Make a meaningful difference in patients' lives through compassionate care.
Join a workforce that champions diversity and inclusion.
Engage in community wellbeing initiatives and groundbreaking healthcare research.
Organisational culture and environment Thrive in a collaborative, compassionate and innovative team environment.
Be part of a culture that celebrates continuous improvement and excellence in healthcare.
Ready to make an impact?
If you're passionate aboutpatient focused care, have compassion, strive for excellence we'd love to hear from you.
Simply click on the "apply" button and follow the prompts.
If you are currently employed at Western Health, please ensure you sign in through the 'Employee Login' via the external Careers Page or access the Careers Page via the intranet before applying.
Closing date: 11:59pm on 6 December ****.
Western Health is an equal opportunity employer committed to attracting and retaining diversity in our workforce.
We encourage applications from Aboriginal and Torres Strait Islander people.
Western Health is committed to providing a safe environment for the children and young people who are involved in our services, sites and operations.
We follow and abide by all legislative requirements to keep children and young people safe.
All appointments are made subject to a satisfactory Police Record Check, an Immunisation Status Clearance and a Working with Children Check (if applicable).
Western Health does not accept unsolicited resumes/applications from recruitment agencies.
Western Health acknowledges the Traditional Custodians of the land and pay our respects to Elders past, present and emerging.
We celebrate, value and include people of all backgrounds, genders, sexualities, cultures, bodies and abilities.