Benefits
* Fast paced and exciting environment where diversity is celebrated, and creativity and ideas are valued.
* Competitive remuneration to recognise our team for their effort, which depending on the role, may include generous sales commission and other fantastic incentives to celebrate success.
* Access to exciting career opportunities and comprehensive training and development programs as part of the broader JB Hi-Fi Group (which includes JB Hi-Fi Australia, JB Hi-Fi New Zealand, The Good Guys and E&S Trading).
* Fantastic discounts across the JB Hi-Fi Group, plus access to Beny, our team member benefits app with exclusive offers, wellbeing perks and everyday savings.
* We offer 12 weeks paid parental leave for eligible primary carers (and a gift for new parents) and we embrace flexibility and offer hybrid working models for eligible roles.
* Our Employee Assistance Program (EAP) provides counselling and wide array of other wellbeing resources for our team members and their families.
* Our Helping Hands workplace giving program has raised millions for our charity partners to support positive impact in the community.
* Demonstrating our commitment to sustainability, we are on track to reach our goal of net zero carbon emissions by 2030 and continue to improve the way we reduce, reuse, and recycle.
Job Description
We have a range of team member opportunities available across our Sunshine Coast stores, including casual, part-time, and full-time roles at Kawana Waters, Maroochydore, and Aura (brand-new store opening in 2026). Whether you're starting out in retail or bringing previous experience, development matters to us. We're committed to supporting your growth with opportunities to build your skills and progress your career, both professionally and personally.
Key Responsibilities
* Deliver exceptional and consistent customer service
* Delivery quality, profitable sales according to an established budget
* Work collaboratively as part of a team to deliver great customer service and be able to answer any queries
* Ensure all visual merchandise is presented to a quality standard
* Monitor and assist with the web orders that come through to store, this includes picking the stock, wrapping it and organizing delivery of the items in a timely manner.
Qualifications
Key Competencies for Success in This Role:
* Customer Focus- Does everything through eyes of the customer.
* Drives Results- Consistently achieves results, even under tough circumstances.
* Demonstrate Self-Awareness- Uses feedback and reflection to gain insight into personal strengths and weaknesses.
Equal Opportunity Statement
The Good Guys is an equal opportunity employer committed to providing a work environment that promotes diversity and inclusion.
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