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Gp liaison officer (australia) ift-234

Healthscope
General Practitioner
Posted: 24 September
Offer description

Overview
GP Liaison Officer – Part time 8 hours per week (2 shifts per week). Seeking to employ a GP Liaison Officer to develop new and strengthen existing partnerships between our hospitals, visiting medical specialists and the General Practitioner community of the Eastern Suburbs-Sydney.
Part of the Healthscope network, you will be an integral member of the Hospital and Business Development Teams, acting as the key point of contact for GPs and other health professionals to drive growth through the promotion of hospital services, navigating access to services and improving communication between our hospitals, the specialists we work with and primary care. Reporting into the Regional Business Development manager and ultimately the Hospital General Manager, this part time role is pivotal in our 2025 growth strategy and will see you involved in GP education events.
This role would suit someone from a GP practice, or medical practice background looking for work life balance during school hours.
Responsibilities
Leading a culture of excellence in customer service with doctors, patients, internal and external service providers
Clear, relevant and regular interaction with key General Practices to build relationships and promote hospital clinical service offerings and specialists
Maintaining a comprehensive record of daily activity and progress using Salesforce CRM
Monthly activity reporting including measurement against agreed KPIs, linked specifically to GP engagement. This includes providing insight into the effectiveness of existing referral growth strategies, defining new opportunities and identifying communication gaps
Working with the business development team to align GPs and community relationships with the clinical business plans and service development
Developing targeted referral growth activity plans for newly accredited, growing and established specialists
Planning and administering the RACGP QA & CPD continuing professional development program for general practice and other healthcare professionals for the region
Liaising with hospital executive and clinical teams, providing stakeholder feedback and highlighting opportunities for service improvement
Developing a robust regional GP engagement calendar, including accredited education meetings, practice lunches and "meet and greet" networking sessions
Sourcing information to assist with the development of regular hospital newsletters as required
Participating in the development, implementation and evaluation of the Marketing Strategic Plan
Acting as a liaison for community organisations as required to promote hospital profile
Identifying and participating in continuous quality improvement opportunities and organisation accreditation requirements
Essential Criteria
Well-developed computer skills, including MS Office (Outlook, Word, Excel)
Excellent written and verbal communication and negotiation ability
Post graduate qualifications in marketing, business, nursing or similar (desirable)
Successful sales background, with previous experience working in a similar role in healthcare, pharmaceutical or medical device industry (desirable)
Strong customer focussed mindset and displaying a "can do" attitude
Familiarity with CRM and data analysis tools
Ability to work independently as well as across multidisciplinary work environments
Results driven with excellent time management skills and the ability to manage competing priorities
Articulate, well-presented and professional
Full Drivers licence and own vehicle
How to know more / Apply
For a confidential discussion, please contact Robyn Carrington, Business Development Manager via
Applications close: 19 th September 2025
To Apply: Please click on the 'Apply' button to be taken to our online application form. For any questions, please reach out to
Why Healthscope?
Healthscope is Australia\'s only national private hospital operation and healthcare provider with a network of 38 hospitals that service every state and territory. We care about your career at Healthscope. We employ over 19,000 people and work with almost as many accredited medical practitioners nationwide. Our people are known for achieving exceptional clinical outcomes, transparent public reporting and positive patient feedback that is industry leading. We support continuous professional development, specialisation and education, and encourage our people to achieve their goals.
As part of the One Healthscope Community of Care, you'll be supported by committed leaders and work with strong, innovative teams who always strive to deliver exceptional care and positive experiences.
Important information
Applicants will be required to consent to a current National Police check, Working with Children Check (where applicable) and evidence of right to work in Australia prior to appointment. Staff in patient contact roles will be required to provide proof of immunity to specified infectious diseases as a Category A Healthcare worker.
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