* Limestone Coast Local Health Network, Mount Gambier and Districts Health Service
* Position based in Mount Gambier
* Salary: ASO2 $58,709 - $63,154 p.a. + 12% Superannuation + Leave Loading and Salary Sacrifice Benefits
* Permanent Part-Time position working 35 hours per week
The Limestone Coast Local Health Network is seeking a dedicated and customer-focused Administration Officer – Ward Clerk to join the Maternity Ward at Mount Gambier & Districts Health Service. In this vital frontline role, you will provide courteous, confidential, and efficient administrative and customer service support to patients, visitors and staff. You will be responsible for maintaining accurate patient records (both electronic and hardcopy), assisting with admissions and discharges, supporting the multidisciplinary team, and ensuring smooth day-to-day ward operations. This position plays an integral part in delivering a positive experience for women and families accessing maternity care.
Key Responsibilities:
* Deliver professional, courteous, and confidential customer service to patients, visitors, staff and the general public - both in person and over the phone.
* Respond to routine patient enquiries and liaise with nursing, medical, and clerical staff to ensure accurate and timely information is provided.
* Register patient details in Sunrise (EMR), maintaining accurate admissions, discharges, transfers, pre-admission updates and patient identification.
* Scan documents and maintain all patient medical and general records in accordance with SA Health standards, legislation and disposal schedules.
* Provide administrative support for patient flow, including coordinating admissions, transfers, and discharge communication.
* Maintain ward stock supplies, order equipment and stationery via Oracle, and lodge maintenance requests when required.
* Distribute mail, manage incoming correspondence, and assist with general administrative duties across the ward.
* Support effective teamwork and communication, contributing to a respectful, culturally safe and patient-centred environment.
* Participate in continuous improvement initiatives and adhere to infection control, WHS, and SA Health policies and procedures.
Who Are We Looking For?
We are seeking someone who is:
* Organised and reliable, with the ability to manage competing priorities and work well under pressure.
* Professional and confidential, with strong interpersonal skills and the ability to communicate effectively with staff, patients, families, and external providers.
* Team-oriented, while also able to work with limited supervision.
* Customer-focused, demonstrating empathy, patience and a commitment to high-quality patient service.
* Technologically confident, with proven data entry and computer skills, ideally including experience with Sunrise EMR or similar systems.
* Experienced in administrative support roles - particularly within healthcare (desirable but not essential).
* Knowledgeable about basic clerical procedures, customer service principles, and safe work practices.
If this sounds like you, we would love to hear from you
Why Join Us?
* Make a real difference and feel like an important part of the community. Being part of the Limestone Coast Local Health Network means you will be supported both personally and professionally, can take advantage of education and training opportunities, will have access to flexible working hours and be part of an inter-professional approach to holistic health care.
* Team Culture: Supportive and inclusive team environment where everyone is valued, respected, and empowered to contribute to improving the health of our community.
* Access salary packaging benefits in addition to annual salary, superannuation, and leave loading – watch a short video about salary packaging.
* Relocation reimbursement of up to $13,000 may be available (see SA Health Careers - Relocation support for more information).
* Wellbeing initiatives: Supporting you with access to mental health resources, EAP, flexible work options, and wellbeing activities that promote balance, resilience, and a healthy workplace.
Our Organisation
We serve a population of over 67,000 people in the Limestone Coast, as well as residents from Western Victoria. We employ over 1400 people, with 1.2% identifying as Aboriginal and Torres Strait Islander and we are also supported by a team of approximately 600 hardworking volunteers.
The LCLHN delivers a wide range of health care services to communities across the south-east of South Australia, from the Victorian border to the iconic coastline.
The region is renowned for its world-class wine, spectacular beaches and outdoor adventures, offering a life and career in balance like no other:
* Relaxed, affordable living with a strong sense of community.
* Access to safe beaches, excellent recreational fishing, sailing and surf.
* Outstanding national parks, sporting facilities and outdoor adventures.
* Quality education facilities, including TAFE and University campuses.
* Diverse social activities, from sporting clubs and music groups to exceptional food, wine and thriving coffee culture.
* Conveniently located midway between Melbourne and Adelaide, offering easy access to both major cities while enjoying the benefits of regional living.
Click the image above to watch a video about the Limestone Coast Local Health Network
Applicant Information
SA Health is committed to providing an inclusive workplace that embraces diversity and inclusion for all employees. We strongly encourage applications from people of Aboriginal and Torres Strait Islander descent, culturally diverse backgrounds, members of the LGBTIQA+SB community and people who live with disability and/or neurodivergence.
We are committed to making workplace adjustments to provide a positive and supportive work environment. You are encouraged to let us know if have any support or access requirements during the recruitment process and beyond to ensure you can perform at your best.
This is a part time vacancy, working 35 hours per fortnight and salary will be adjusted according to actual hours worked.
The South Australian public sector promotes diversity and flexible ways of working part-time. Applicants are encouraged to discuss the flexible working arrangements for this role.
Appointment will be subject to a satisfactory Criminal History Check and appropriate immunisation requirements.
Check(s)
* National Police Certificate (NPC) for employment involving unsupervised contact with vulnerable groups required for this position (E.g. aged care employment or work involving vulnerable clients)
* DHS Working With Children Check (WWCC)
* Immunisation Risk for this position is - Category A (direct contact with blood or body substances)
SA Health Services are required to implement the Addressing vaccine preventable disease: Occupational assessment, screening and vaccination policy in the workplace.
Our Commitment to Diversity and Inclusion
The Limestone Coast Local Health Network (LCLHN) is committed to building a flexible, diverse and inclusive culture, planning for and promoting diversity. We welcome and encourage applications from Aboriginal and Torres Strait Islander people as well as diverse community groups and ages including, LGBTQI+, people living with a disability and other diversity groups. The LCLHN recognises the benefits that such an approach brings for our staff and consumers in being an employer of choice.
Job Ref: 924172
Eligibility: Open to Everyone
Enquiries: To discuss more, please contact Lyn Struthers, Manager Medical Records on Phone: or via Email:
Application Closing Date: Wednesday, 31st December 2025, 11:55PM.
Refer to the SA Health Career Website - How to apply for further information
Find out more about LCLHN
Follow us on LinkedIn and Facebook to discover new career opportunities and see what our teams are achieving
Ready to Apply?
If you are a reliable, patient-focused, and detail-oriented professional with experience in medical administration, we encourage you to apply. Step into this role and play a key part in ensuring efficient patient admissions, accurate medical records, and high-quality service within the Maternity/Paediatric Ward.
Attachments
Maternity Ward Clerk Role
Australian applicant guidelines
International applicant guidelines