Job Title: Business Analyst
About the Role
We are seeking a highly motivated Business Analyst to join our team on a full-time basis. The successful candidate will be responsible for supporting all aspects of Operations and Commercial teams to ensure financial accuracy.
Key Responsibilities:
* Managing customer contract governance inclusive of rates, fuel levies and other charges;
* Maintaining and developing improvements to invoicing and administration data workflows;
* Managing operational and administrative data;
* Engaging in projects to design, implement and embed business processes that contribute to the company strategy of growth and systemisation;
* Providing analysis, reporting, monitoring and support to commercial and operations team on insights into division's financial movements, customer updates and business opportunities;
* Working with external and internal stakeholders to support delivery of operational excellence;
* Identifying commercial opportunities within rate structures to improve profitability;
* Ensuring customer satisfaction from an accounts perspective;
* Assisting in business process improvements to deliver timely and cost-effective systems and processes.
About You
* Tertiary qualifications in Information Technology, Commerce or related field;
* Demonstrated experience in an accounts role;
* Proficiency with Microsoft Office and data systems including SQL (preferred).