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Workforce rostering officer

Launceston
Multicap Tasmania
Posted: 3 December
Offer description

• Join our team and allow us to help contribute to your career goals

• Opportunity to assist with improvements and add value across our organisation

• A positive, collaborative, and supportive team culture.

• Launceston Office – (Permanent Full Time Position)

Multicap Tasmania is a leading profit-for-purpose organisation experiencing significant growth with growing services and exciting plans for the future.

About the Role

We are growing at Multicap and looking to add talent to our team within the Rostering area. You would play a vital role within the team while developing your own skills working alongside recognised peers and mentors. Your role would include:

* Ensuring excellence in customer service and communication with clients and employees of Multicap Tasmania.
* Providing roster shift planning oversight that is responsive to client needs.
* Collaborating and cooperating with other members of the Roster Shift Planning Team, as well as other organisational teams across the organisation, including Disability Support Service Managers, Finance and HR.
* Ensuring that roster shift planning tasks are performed within parameters of Multicap policy, processes and guidelines, and maintaining knowledge of policy/processes/guidelines as these are routinely reviewed and updated.
* Ensuring effective and efficient placement of Multicap Tasmania's workforce.
* Ensuring compliance with Multicap Tasmania policy and our Enterprise Agreement.

About You

We value your passion and commitment to working in this industry and your focus on being part of a team that supports growth and continual learning. We genuinely embrace diversity of thought, experience and approach and look for people that have a broad range of experiences regardless of where you are in your career.

Your skills and experience might include:

* A combination of experience, expertise and competence in operation of roster/shift/logistics software, sufficient to perform the duties required at this level, attained through previous appointments, service and/or study.
* May have attained previous experience in a relevant industry, service or an equivalent level of expertise and experience to undertake the range of activities required.

What Next?

If this opportunity excites you, apply now by submitting your CV and a compelling cover letter. We value diversity and inclusion and welcome applications from candidates of all ages, cultural backgrounds, abilities, and genders. Let us know of any specific requirements to facilitate your application process for the best opportunity for success.

A position description can be requested by emailing or alternatively on our website at

Please note that applications that do not attach both a cover letter and resume will not be shortlisted.

Applications close: 9pm Sun 14th December 2025

This is a great opportunity to join a progressive and growing provider of NDIS services. We will run an agile recruitment process and you may be contacted prior to the closing date to arrange an interview.

Explore our website at to learn more about our impactful initiatives and value add opportunities.

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