A leading telecommunications provider in New South Wales is seeking a Senior Contact Centre Specialist to deliver advanced technical support for a large government agency. The ideal candidate will have over 5 years of experience in Contact Centre technologies and a strong technical background. Responsibilities include resolving escalated incidents, collaborating with teams, and mentoring other members. This role offers competitive remuneration, flexible working arrangements, and a supportive workplace culture.#J-18808-Ljbffr