Customer service & sales officer (melbourne)

Are you a high achiever driven by your own "why" and hungry to prove what you can do? If you answered a resounding YES, then we need to talk.

• Massive earning potential: Base salary plus lucrative commissions with an OTE of $100k – $120k.
• Unrivaled culture: Vibrant, tight‐knit growing team. Weekly vouchers, awesome gifts, and early finishes on Fridays if you smash your targets.
• Great location: The office is a 5‐minute walk from the station.
• Fast‐track progression: Show what you've got during the 6‐month probation and fast‐track into a senior or leadership role.
• Visa friendly: Working Holiday Visas are welcome to apply.

Forget cold calling. You will be working with warm leads and guiding prospective students through the enrollment journey.

• Engage with warm leads on the phone, understand career goals, and match them with the right educational pathways.
• Strategically map out daily outreach to ensure timely, structured follow‐ups.
• Guide applicants through enrollment, helping submit documentation and lock in future career paths.
• Build trust and overcome objections to successfully close enrollments.
• Maintain a clean and accurate database of all conversations.

We hire for attitude, drive and potential over a bulletproof resume.

• Natural communicator: Sharp, polished, and capable of building instant trust over the phone.
• Resilient goal‐oriented: Thrive under pressure, work to transparent KPIs, and enjoy a closing‐based sales environment.
• Well‐rounded: Involved in local sports clubs or active communities; a team player who brings competitive, collaborative energy.
• Experience in people‐facing roles: Hospitality, fundraising, retail or phone‐based customer service.

Our client provides an intensive 1‐week induction, deep‐dive product knowledge, sales‐process training, live coaching, CRM mastery, and a buddy training system.

We are looking to fill multiple roles immediately for a July1 start date. If you're currently employed, we are happy to wait for your notice period.

At Randstad, we are passionate about providing equal employment opportunities and embracing diversity. We actively encourage applications from any background.