Overview
Infinite Aged Care is a progressive residential aged care provider with 17 established care homes across Queensland, New South Wales, South Australia and soon Victoria.
With over 30 years’ experience in the sector, our head office is located on the Gold Coast and we employ over 2,000 people nationally.
Our core mission is to Make Aged Care Great for residents, their families, our employees and the communities we operate in by delivering high‑quality care, inclusive cultures and best‑in‑class operations every day.
The Role
We have an exciting and fast-paced opportunity to join the Infinite Care team in the role of Front of House Receptionist & Administration.
You will welcome staff, new families and interact with existing families daily to create a warm, welcoming and supportive reception.
This is a permanent full-time position Monday to Friday only (no weekends), reporting directly to our General Manager in our care home at Bilambil Heights, NSW.
Residential Aged Care Facilities – Our Locations | Infinite Care.
Join an employer that leads the way to deliver the best services and products to our residents so they can have variety in their days, meaningful people interactions and the best care to live a fulfilling and happy life.
About You
- You offer a bubbly, friendly, helpful and high‑empathy personality where helping others fills your cup.
- You have worked in small to medium company receptionist roles similar to experiences at surf clubs, caravan/holiday parks, retail, hospitality or hotel front of house workplaces, where interacting with people all day is the core of your role.
- You thrive on variety in your day, enjoy talking about services and products to new customers.
- You enjoy interacting with older members of the community and work with patience, high empathy and valuable listening skills.
- Excellent communication skills, naturally proactive, organised, able to prioritise, work independently and be a strong problem solver.
- Experience in responding to a high volume of enquiries via email, phone and walk-ins with a welcoming and supportive personality.
- Strong computer literacy to use emails, in-house systems and general administration tools to perform the role effectively.
What’s in it for you
- Newly launched Infinite Fitness and wellbeing benefits.
- Food, clothing, electrical and other services employee discounts via our external partner Flare.
- FREE and confidential Employee wellbeing, financial counselling, mental health and life coaching via our Employee Assistance Program.
- FREE Online company and industry mandatory training to enable you to perform your role quickly and competently.
- FREE On-the-job technical training with an emphasis on career progression and development opportunities.
- Ability to earn referral payments via our internal employment promotions program.
As part of being an Infinite Aged Care employee you will be required to complete pre-employment checks and show proof of working rights in Australia.
This role is not eligible to Working Holiday Visa holders.
#J-18808-Ljbffr
Required Skill Profession
Assistance