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Customer advisor - leave & relief - mildura / ouyen

Bendigo
NAB
Posted: 12 June
Offer description

Job Summary

* Part‐time position based in our Mildura & Ouyen Branches
* Leave & Relief position supporting our Mildura & Ouyen Branches – essential that you can travel between locations covering planned and unplanned leave (*mileage paid)
* 12‐month fixed‐term contract
* 5 days per week – Monday to Thursday 8:45 am to 4:15 pm, Friday 8:45 am to 5:15 pm

Hours

Part‐time role working 5 days per week: Monday – Thursday 8:45 am – 4:15 pm and Friday 8:45 am – 5:15 pm.

In this role, you will

* Support the Mildura & Ouyen Branches by being the first point of contact for customers and putting them at the centre of everything you do
* Assist customers to identify the most suitable products and services including account opening, unsecured lending and banking transactions
* Ensure customers receive a seamless, consistent, and tailored experience every step of the way, and ensure all details are accurate and up to date
* Demonstrate our Smarter Banking options (self‐service and digital) to customers to help make their banking simple, easy and secure
* Undertake ongoing training and development to enhance your career

What You'll Bring

* A passion for delivering an amazing experience to customers and an unwavering commitment to quality, with the will to go the extra mile
* An ability to work collaboratively as a team, self‐motivation and energy to create our signature customer experience
* A keen eye for detail that ensures transactions are completed efficiently and accurately
* An appreciation for inclusion and the diversity of our customers
* An interest in upskilling and career development opportunities with NAB

We are committed to a diverse and inclusive workplace

We know that our people make us who we are. That's why we have built a culture of equity and respect – where everyone feels valued and appreciated for being their authentic selves. In partnership with our multiple Employee Resource Groups (ERGs) we continue to foster an inclusive environment, where all NAB colleagues' unique backgrounds and identities are understood, respected and celebrated. We are committed to providing an environment where you can work your way.

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